Purpose of this Position: The IT Services Technician will be responsible for daily coordination, setup, configuration, as well as consultation on operating systems, databases, network configuration, and installation of multiple software packages.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

• Installation of custom McLeod software with database configuration
• Setup of remote site connectivity for customers
• 2nd tier Systems/Hardware/Database support
• Staging of newly purchased hardware for customers
• Additional duties as assigned

Competencies:

• Windows/Linux/Unix Server experience (3 years) - Installation, Active Directory, DNS, DHCP
• IT Virtualization experience (1 year)
• Network experience (3 years) - VOIP experience, LAN/ WAN
• Email Experience (Exchange or Sendmail)
• Working database knowledge (DB2, Oracle, MSSQL, PostgreSQL, etc)

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

Bachelor's degree (B. A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Language Ability:

Ability to read, analyze, and interpret trade publications, technical documentation, reports, and other documents. Ability to respond to common inquiries from customers, peers, or members of the business community. Ability to write communications and documentations grammatically correct for routine business correspondence.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions with abstract and concrete variables.

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software and spreadsheet software and the following:

• Windows/Linux/Unix Server experience (3 years) - Installation, Active Directory, DNS, DHCP
• IT Virtualization experience (1 year)
• Network experience (3 years) - VOIP experience, LAN/ WAN
• Email Experience (Exchange or Sendmail)
• Working database knowledge (DB2, Oracle, MSSQL, PostgreSQL, etc)

Certificates and Licenses:

None.

About Us:

Since 1985, McLeod Software has provided powerful transportation management and trucking software solutions to the trucking industry. These solutions, developed entirely by our company, are comprehensive and support integration with a broad array of complimentary logistics products.

We are the leader when it comes to software for trucking dispatch operations management, freight brokerage management, fleet management, document imaging, workflow, EDI, and business process automation solutions for trucking, freight brokerage, third party logistics, and shipper companies in the United States.

With an established base of more than 1,200 active customers throughout North America, McLeod Software is dedicated solely to the transportation industry. This focus means we have a deep understanding of the needs and intricate details involved in carrier, broker, and freight management businesses of all types.

McLeod Software does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are an equal opportunity employer and we participate in E-Verify.