2 Customer Service Representative Jobs in Beecher, IL
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Tom & Ed's Auto Body is Hiring a Customer Service Representative Near Beecher, IL
- Managing incoming calls and customer service inquiries
- Identifying and assessing customer needs to achieve satisfaction
- Provide product and service information and resolve product and service problems
- Communicate and coordinate repair appointments, rental cars, deductible payments, etc.
- Facilitate turning in payroll to corporate, preparing deposits, reconcile vendor statements, monitor accounts receivables
- Fully understand and comprehend the phase of the repair process to be able to relay to customer
- 1-3 years of proven customer service and administrative experience
- Ability to keep up and succeed in a fast-paced working environment
- Persuasive Speaking & Clear Communication Skills – ability to communicate well with customers and co-workers as well as the ability to turn problems into solutions
- Adaptability & Mental flexibility to responds to a variety of situations in whichever way your customers prefer at that moment
- Positive Attitude & Emotional Intelligence to remain positive and upbeat during times of challenging situations as well as the ability to manage emotions and remain calm during high stress situations
- Effective Listening & Attentiveness – Taking time to truly understand a customer’s issue and letting them know you’re paying attention
- Time Management Skills – Quick response time, complete daily tasks and establish routines to successfully fulfill job responsibilities
- Willingness to Improve – Growth mindset and motivation for self-improvement
- Microsoft 365 Office, Email Etiquette, Spreadsheets, PDF & Word Documents, File Maintenance and organization
- Medical, Dental, Life Insurance & Vision Care
- Paid Holidays, Vacation
- Weekly Pay
- 401(k) at 100% employer matching up to 3% of compensation
Job Summary
Full Time
$32k-40k (estimate)
03/22/2023
04/28/2024
The job skills required for Customer Service Representative include Customer Service, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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