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Customer Service Team Member
ModWash Salem, OR
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$34k-42k (estimate)
Full Time Just Posted
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ModWash is Hiring a Customer Service Team Member Near Salem, OR

**Customer Service Team Member**

5235 Beauchamp Ln, Winston-Salem, NC 27104, USA Req #47 Tuesday, January 4, 2022 The Customer Service Team Member will be responsible for ensuring that all guests have an outstanding experience. The Customer Service Team Member will educate guests on the benefits of our memberships and navigate them through the wash. The customer service representative will ensure that the presentation of the site is always up to company standards.

Physical Demands:

The ability to lift 25 pounds regularly, respond quickly to sounds, move safely over uneven terrain or in confined spaces, see clearly and respond to dangerous situations, safely climb ladders while carrying 25 pounds or more, work in extreme weather and wear PPE correctly throughout the day.

Essential Functions :

* Provide superior customer service for all guests.

* Assist both team members and customers.

* Inform customers about the benefits of our membership packages.

* Navigate customers through the wash experience.

* Exceed service goals and sales.

* Keep facility clean and up to company standards

EDUCATION :

High school diploma or equivalent.

EXPERIENCE :

Customer service, retail sales associate, production associate or car wash experience preferred but not required.

Requirements:

* Strong interpersonal skills.

* High energy with a positive outlook.

* Ability to work a flexible schedule and work outdoors in all weather conditions.

**Other details**

* Pay Type Hourly

* Hiring Rate $11.00

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

05/01/2024

EXPIRATION DATE

05/14/2024

WEBSITE

modwash.com

HEADQUARTERS

Chattanooga, TN

SIZE

<25

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The following is the career advancement route for Customer Service Team Member positions, which can be used as a reference in future career path planning. As a Customer Service Team Member, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Team Member. You can explore the career advancement for a Customer Service Team Member below and select your interested title to get hiring information.

If you are interested in becoming a Customer Service Team Member, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Team Member for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Team Member job description and responsibilities

Collecting and analyzing customer feedback can also be a part of their customer service job tasks.

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Agents may also personally follow up with customers to find out how the solution worked for them.

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Demonstrate sound knowledge of the product/service and suggest a solution to the customer right away.

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They will access customer requests from multiple communication channels through a unified database, automate repetitive tasks, and ensure deadlines are being adhered to.

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Customer service members do financial management of customer services, troubleshooting, processing orders, upgrades, complaints handling and escalation.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Team Member jobs

A great customer service member knows how to relate to anybody, but they’re especially good with frustrated people.

03/10/2022: Mcallen, TX

Responding to questions with positive language can greatly affect how the customer hears the response.

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Customer service experience goes beyond call centers and emails.

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Seek out unique touch points to build positive customer experiences.

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Customer service reps need to equip themselves with the necessary knowledge and skills they need to connect with and help customers.

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Step 3: View the best colleges and universities for Customer Service Team Member.

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