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About Us:
Titan Solar Power is disrupting the solar industry through speed, integrity, and excellence. As the nation's "Top Rooftop Solar Contractor”, we pursue greatness in all we do. Our commitment to our values goes further than a quality system on a roof; it’s a culture of dedication, community and giving.
Do you want a career with purpose, a workplace with perks, and an environment of growth? Apply today to grow with us!
Titan Solar Power is currently seeking a driven Service Technician I to Join our Team. Solar experience is preferred, but not required.
Summary:
The Service Technician I shall be responsible for the diagnosis, service, repair, and maintenance of residential solar systems. This person will need to troubleshoot solar issues and have exceptional customer service as a Titan Solar Power representative.
Responsibilities:
Maintain a current knowledge of solar/electrical code
Comply with all company and OSHA safety policies and procedures
Work with basic hand and electrical tools.
Effectively troubleshoot solar and electrical issues
Work to problem solve and resolve service issues independently as a solar service professional
Effectively troubleshoot solar and roof leak issues
Troubleshoot electrical wiring both dc and ac
Troubleshoot networking, Wi-Fi, ethernet, and solar monitoring
Use electrical meters and equipment to test for voltage, amperage, continuity
Work with a variety of solar inverters, micro inverters, optimizers, and battery systems
Troubleshoot and track down ground fault issues
Communicate with solar inverter tech support teams to troubleshoot, and resolve inverter issues
Keep detailed records and create service reports to be shared with the operations team through company CRM NetSuite
Maintain Google Calendar
Effectively communicating schedule dates, timelines, and service resolutions with our customers
Facilitate communication, feedback and updates between inspectors, managers, drafters/engineers, permit teams and scheduling teams regarding corrections and changes needed
Experience & Qualifications:
High school diploma or equivalent
0 - 1 years of solar troubleshooting and/or solar installation experience
Possess current SolarEdge certifications highly preferred
Valid Driver's License
Strong computer skills
Ability to learn and take instruction
Must be self-driven, highly motivated, and able to work with minimal supervision
Ability to prioritize and multitask as well as strong organizational skills
Excellent written and verbal communication skills
Effective and professional phone and email communication
Effective computer skills including a proficiency in Microsoft Office
Ability to understand and follow safety rules and regulations within PD and OSHA guidelines
Must have a clean DMV and pre-employment background & drug screening
Physical Requirements:
Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)
Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching
Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment
Ability to work and maintain balance on roofs and other areas of height
Ability to work in the sun and possibly low light conditions
Ability to walk on rafters, roof tiles, and roof shingles without damage
Ability to distinguish colors such as red, black, yellow, white, green
Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching
Ability to hear verbal commands and warnings
Ability to work with chemicals using appropriate protections
Alternate sitting or standing at will
Crouching or bending
Ability to lift up to 50 pounds
Comfortable with heights
Ability to work in extreme weather conditions
Able to travel up to 40% of the time
Compensation & Benefits Offered:
Competitive Compensation
Paid training
Health Savings Account- HSA
$20 Monthly Technology Stipend
Comprehensive Health, Dental, Vision, and Life Insurance
PTO & Sick Time (3 weeks first year)
Generous 401k
Applicants must be authorized to work in the U.S.
Titan Solar Power is committed to fostering an inclusive and diverse work environment. We strictly adhere to applicable laws, ensuring that no discrimination occurs against any job applicant or employee based on any legally-recognized factors, which include, but are not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age, pregnancy, national origin or ancestry, citizenship status, physical or mental disability, or any other consideration protected by federal, state, or local law.
Full Time
$58k-83k (estimate)
05/08/2024
07/07/2024