Overview

Are you a Senior System Administrator that would like to be part of delivering initiatives for digitization, automation, modernization, infrastructure, security, and interoperability of systems and processes to provide Veterans and their families the most efficient and timely service and benefits resulting in a positive impact for millions of people? If so, we may have an opportunity for you! Veterans are strongly encouraged to apply. 

Responsibilities

• Support storage infrastructure providing optimal availability
• Perform Disaster recovery
• Develop and maintain storage capacity
• Evaluate performance benchmarks, monitor workload and analyze results to ensure systems optimization
• Manage accounts and access to the systems management software
• Strong attention to details with solid follow-through skills
• Provide advanced level technical support for the team’s data protection & customer supported systems
• Provide team support in the management, operations, monitoring, installation, testing, troubleshooting, repair, and assist in the design of hardware (HW) and software (SW)
• Assist senior technical staff with completing research, justification, operational concept, system engineering, overall solution requirements
• Successful and on-time completion of all assigned training and actively acquires skills and knowledge necessary to maintain DPSA-3 proficiencies and mentor/train junior tier personnel

Qualifications

• Proficient and capable of demonstrating expert skills in fundamental computer, network, & security technologies (ref: A , Network Fundamentals, & Security Fundamentals Training)
• Proficient and capable of demonstrating advanced skills in Microsoft Windows operating systems (ref: Windows Server Administration Fundamentals Training)
• Proficient and capable of demonstrating advanced skill level in administration, maintenance, and repair of data protection storage systems assigned to data protection team. (e.g., Cisco Scale Protect, EMC/Dell Data Domain, IBM Tape Libraries, NetApp Storage, etc.)
• Proficient and capable of demonstrating intermediate skills in Linux operating systems (e.g., Linux Essentials, Linux , etc.)
• Proficient and capable of demonstrating intermediate skill level with scripting (e.g., Shell Scripting, etc.)
• Proficient in advanced problem identification, diagnosis, resolution, capable of identifying need for Tier-4 escalation and capable of coordinating escalation with detailed change management records
• Proficient with Backup & Recovery advanced level concepts associated with Business Continuity & Disaster Recovery
• Proficient with Backup & Recovery advanced level concepts associated with multiple platforms, to include MS Windows, Linux, MS SQL, Oracle, etc.
• Proficient and capable of demonstrating expert skills in the use of desktop productivity application which include Microsoft Edge, Word, Excel, PowerPoint, Outlook, Teams, Publisher, & Visio; Adobe Acrobat Reader; Google Chrome; and other standard applications upon new release and training
• Proficient and capable of demonstrating an intermediate concept level for Enterprise Architecture and associated documentation (Ref: Enterprise Architecture Foundations, Enterprise Architecture in Practice, etc.)

Education:

• Bachelor’s Degree in Engineering, Computer Science, Systems, Business, or related scientific /technical discipline and 5 years’ work experience.
• Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Clearance: 

• The ability to pass a Tier 2/Modest Background Investigation 

Location:

• Philadelphia, PA
• Sunday - Thursday 8:00 AM - 4:30 PM CST
• Potential for telework 3 days/week after 90 days onsite

• Philadelphia Information Technology Center 

  Department of Veteran's Affairs 

  5000 Wissahickon Ave. 

  Philadelphia, PA 19144