Are you a purpose-driven Senior Business Analyst seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom?

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Contribute to and manage small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects
• Facilitate meetings and discussion as needed for diverse and senior groups of government stakeholders and multiple contractor subject matter experts
• Responsible for creating/updating documents required as part of an agile system development life-cycle including user stories, detailed functional specifications, technical design input, process documents (such as SOP's, guidelines, and validation master plans), etc
• Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads
• Develop functional and non-functional testable business requirements/user stories
• Support business by becoming a Subject Matter Expert for applications and standards
• Coordinate with the technical development team to ensure complete understanding of functional specifications
• Assist with development of education & outreach materials including user guides and other external communications

• 5-10 yrs relevant experience in

  o IT Operations and Maintenance (O&M)

  o Service Supplier/Vendor management

  o IT Service Management (ITSM)

  o ITIL framework

  o Process mapping

  o Functional Decomposition of IT O&M functions

  o Identify and Assess Direct and Indirect O&M activities

• Experience in a customer-facing role, including comprehending business needs, solving complex problems, and capturing business requirements to convert them into technical requirements
• Experience with leading Scrum teams as a Scrum Master and working with developers to translate business needs into user stories
• Experience working on Federal programs that are of high priority, visibility, and public-facing
• Experience with Agile delivery programs
• Must be able to work quickly with a high degree of accuracy with cross-functional teams
• Able to work under minimal supervision, act independently and exercise an expert level of decision-making capability
• Excellent writing skills and ability to produce polished written products
• Demonstrated ability and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access

Education:

• Bachelors of Science or Bachelor of Arts

Clearance:

• Ability to obtain Moderate Background Investigation (MBI) clearance

Location:

• Remote, USA

Pay Range:

• This position ranges from $38,145 to $62,625.
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
• Also, certain positions are eligible for additional forms of compensation, such as bonuses.
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/