13 Client Care Representative Jobs in Seattle, WA
Timberline Veterinary Emergency and Specialty is Hiring a Client Care Representative Near Seattle, WA
Client Care Representatives
Seattle, WA
Timberline Veterinary Emergency and Specialty is a locally owned, rapidly growing, 24/7 emergency and specialty hospital in North Seattle. Our mission is:
“Leading through exceptional veterinary care and sustainable employee ownership”
Our hospital mission is guided by our PEAK Principles:
- Patient care
- Engagement
- Accountability
- Knowledge Growth
We are looking for client care representatives that want to provide exceptional service and help build an amazing workplace.
The TVES client care representatives are an essential part of the team. They work with the veterinarians, technicians, and other team members to provide exceptional care. Exceptional care involves partnership and communication with clients and primary care veterinarians. As part of the team, client care representatives answer administrative phone questions from clients and primary care veterinarians, help admit patients, keep administrative forms organized and complete, assist with insurance paperwork, collect payments and maintain the cleanliness and appearance of the waiting and examination areas.
Ideal candidates have prior client care experience, enjoy helping people, have excellent verbal and written communication skills, are a team player, and enjoy learning.
Specific experience and qualification requirements include:
- Prior phone or reception experience
- Excellent verbal and written communication skills
- Positive attitude
- Growth mindset
- Stress tolerance and attention to detail
- Be able to pass the Washington pharmacy clerk exam within 60 days of hire
Schedule, Compensation, and Benefits:
- We are currently hiring for 2pm-12mid Sunday - Wednesday but are continuing to add new shifts as we grow.
- As an emergency hospital, rotation to help fairly cover holidays is expected for all staff.
- Hourly compensation is based on experience and skills (hourly range $20-26/hour).
- We also provide competitive benefits, as well as quarterly profit sharing, and participation in our stock appreciation rights plan for full time employees, and participation in our future ESOP.
- Shift differentials will apply for overnight and weekend shifts and be in addition to hourly rates.
To apply, please include a cover letter and resume.
Job Summary
Full Time
$37k-49k (estimate)
05/24/2023
06/12/2024
The job skills required for Client Care Representative include Futures, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Care Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Care Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Care Representative positions, which can be used as a reference in future career path planning. As a Client Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Care Representative. You can explore the career advancement for a Client Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Care Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Customer service representatives document their exchanges with clients, often using customer relationship management software.
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They help customers compare products and services and advise clients about which options meet their needs.
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When customers experience problems with products and services, these support representatives handle complaints.
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Representatives keep records of customer interactions, process customer accounts and file documents
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Care Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Take note that workplace skills are crucial to being an effective customer service representative.
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Measure and analyze customer feedback and have a clear escalation pathway.
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Aspiring candidates must know how to understand the customer’s expectations in order to have a good relationship with clients.
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When conversing with clients through a 2-way chat or video consultation, professionals must be able to easily save the conversation.
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Step 3: View the best colleges and universities for Client Care Representative.
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