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Client Relations Representative
$58k-75k (estimate)
Full Time 1 Week Ago
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Luan Vu Insurance Agency is Hiring a Client Relations Representative Near Seattle, WA

About us

We are a well known insurance agency for the Vietnamese community in Seattle Metro area, representing State Farm, the # 1 Property & Casualty insurance company in the US.

Overview:

We are seeking bilingual individuals in Vietnamese to join our team as a Client Relations Representative. As a member of our team, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our clients. This is an excellent opportunity for someone who enjoys interacting with customers and has a passion for delivering exceptional service.

Responsibilities:

- Assist customers with inquiries, concerns, and requests in a professional and timely manner

- Communicate effectively in English and Vietnamese, both verbally and in writing to assist our Vietnamese-speaking customers

- Provide exceptional customer service by actively listening to customers' needs and offering appropriate solutions

- Upsell products and services to maximize sales opportunities

- Accurately enter customer information and interactions into the database

- Maintain a high level of phone etiquette to ensure positive customer experiences

Experience:

- Previous experience in office environment or customer service is preferred

- Strong communication skills, both verbal and written

- Ability to effectively communicate in English and Vietnamese

- Experience in sales or upselling is a plus

- Proficient in data entry and computer skills

Benefits:

- Competitive salary based on experience

- Comprehensive training program provided

- Opportunities for career advancement within the company

If you are a motivated individual with excellent communication skills and a passion for providing outstanding customer service, we would love to hear from you. Apply today to join our team as a Customer Relations Representative!

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance
  • Work from home

Experience level:

  • No experience needed

Shift:

  • Morning shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Hybrid work
  • Office

Language:

  • Vietnamese (Required)

Ability to Relocate:

  • Seattle, WA 98118: Relocate before starting work (Required)

Work Location: Hybrid remote in Seattle, WA 98118

Job Summary

JOB TYPE

Full Time

SALARY

$58k-75k (estimate)

POST DATE

04/24/2024

EXPIRATION DATE

08/21/2024

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The job skills required for Client Relations Representative include Customer Service, Products and Services, Communication Skills, Customer Satisfaction, Data Entry, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Relations Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Relations Representative. Select any job title you are interested in and start to search job requirements.

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