Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
About the Team
SMB Global Business Marketing (GBM) is a fast-growing team that engages, educates, and enables small and medium-sized businesses and agencies around the world. The team is focused on helping them to unlock the unique power of our platform. We are creative entrepreneurs at heart. We dig in and bring innovative marketing solutions to life in service of SMBs, and the business as a whole, across campaigns, creative content, strategic programming, and more.
At TikTok, we rely on the PMO (Program Management) function to support strategic initiatives across the organization and drive operational efficiency and excellence. PMOs are global problem-solvers who are paired with senior leadership to turn complex challenges into action and outcomes. Our PMOs come from different backgrounds - marketing, operations, consulting, and everything in between.
This role will sit within and report to the GBM SMB marketing team. We are looking for a proactive, detail oriented partner to help drive key initiatives and scale team-wide processes. As a PMO on the team, you'll help leadership streamline communication and best practices and act as a liaison to other PMOs, sharing learnings and insights globally. This is the role for you if you are passionate about cross-functional collaboration, working globally and organizing important information. You will be expected to work proactively, take action on urgent priorities, and act with a high level of discretion when handling confidential information.
Responsibilities:

• Serve as liaison between senior team leadership and cross functional stakeholders regarding company projects, planning, and meetings
• Assist leadership in documenting and communicating decision-making, program management, and initiative implementation
• Improve current processes, tools and systems and coordinate organizational procedures for optimized efficiency, communication, XFN collaboration and productivity
• Streamline team communication, meetings, and reporting internally and with partners
• Anticipate needs and take initiative proactively; own project management tasks and ensure plans are documented and stakeholders are informed accordingly
• Drive cross-market sharing and alignment within GBM SMB Marketing teams globally. Create forums, channels and programs to surface work, align and collaborate.
• Drive constructing, prioritizing and aligning team OKRs based on year plans and business goals. Own tracking on progress to ensure OKRs are being met.
• Own key team initiatives around measurement, global taskforces and more
• Organize information, update and create spreadsheets, and ad hoc reports for team.
• Deliver inputs for ongoing team reports (Bi-Weekly & Bi-Monthly) based on team's focus and deliverables. Be able to tell story of how team's work is impacting business.
• Support full year and half year planning and drive alignment with full team and discipline globally. Provide strategic guidance based on team and company goals and the industry.
• Support team's budget planning and manage tracking

Qualifications
Requirements:Requirements:

• 5 years of experience working with senior leadership, marketing teams, and managing cross-functional programs
• Excellent communicator in written and verbal form, and able to synthesize and simplify complex inputs
• Proactive, go-getter who takes initiative with little guidance
• Well-versed in marketing; high business acumen and understanding of how marketing impacts bottom line
• Experience working in a fast-paced environment and building strong relationships
• Highly organized and detail oriented with a proactive work-style

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at accommodations@tiktok.com.