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TicketNetwork, Inc., is a high-tech leader in the ticketing industry. Founded in 2002, TicketNetwork hosts a leading online exchange with over $5.5 billion in ticket inventory. We power a vast network of websites that enable buyers and sellers to exchange tickets to thousands of events.
We are currently seeking Full-Time, Bilingual, Contact Center Agents working remotely from Arizona. The Contact Center Agent is an intermediate Contact Center service position, tasked with fielding sales calls, support calls, website chats, and emails from customers, sellers, and site owners. In addition to initial triage, agents are tasked with elevated responsibilities and assignments such as following-up on complex order issues, handling escalated calls, website chats, and emails from customers, sellers, and site-owners.
This position requires employees to act as the intermediary line of contact between customer and seller support inquiries via phone calls, chats, and emails and ensuring relevant order, event, and delivery information has been communicated to all relevant parties.
Full Time
Retail
$36k-47k (estimate)
03/03/2024
06/25/2024
ticketnetwork.com
WAPPING, CT
200 - 500
2002
DONALD J VACCARO
$10M - $50M
Retail