• Job description

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Essential Job Functions

• Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.
• Correctly sets-up bar and completes all opening/side work duties to include cleaning, stocking, checking and achieving par levels, making bulk recipes and preparing all items for the bar.
• Orders, requisitions and stocks all liquor, beverage and other bar supplies according to procedures established in the restaurant.
• Mixes and serves alcoholic and non-alcoholic beverages for bar and dining room guests while adhering to all Ti Amo specifications, recipes and procedures.
• Greets all bar Guests immediately, makes beverage suggestions and answers questions regarding food and beverage service.
• Takes, records and rings all food and beverage items ordered by bar guests. Prepares beverages for the service staff only upon receipt of a computer beverage ticket.
• Observes bar Guests to ensure satisfaction with food, beverages and service; immediately recognizes and responds to any Guest's needs and/or requests.
• Maintains cleanliness and organization of the bar counter, back bar, bar work areas, shelving and storage areas up to Ti Amo standards.
• Adheres to and complies with all state/local liquor laws and Ti Amo policies regarding the service of alcoholic beverages.
• Communicates to the Manager-on-Duty any and all situations where a Guest may express concern or dissatisfaction with any aspect of the dining experience.
• Maintains and enforces seating areas as dictated by municipality and social distancing norms.
• Correctly presents the Guest check and processes payment for all food and beverages sold.
• Performs the cashiering function for the service staff and restaurant.
• Supports Take Out and Delivery orders as needed.
• Follows all national, state, and local safety, health, and sanitation guidelines as specified by the restaurant.
• Supports other Front-of-House positions as needed, providing a seamless Guest experience to all Guests.
• Performs all duties and maintains knowledge of all standards and procedures, as stated in the Ti Amo Employee Handbook.
• Additional duties as assigned.

Competencies/Personal Characteristics

Guest First Mindset

• Demonstrates a Guest first mindset, placing a high priority on the Guest experience
• Interacts regularly with Guests, demonstrating a genuine interest in Guests, and ensuring a superior dining experience for all Guests

Job Requirements

• Extensive knowledge of drink preparation and service
• Extensive wine knowledge
• Excellent customer service skills and a strong work ethic
• Ability to operate point-of-sale systems
• Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism
• Handle stress associated with responding to/solving problems
• Ability to complete orders quickly and accurately

Physical Demands

• While performing the duties of this job, the employee must be able to stand, walk, talk, and hear for extended periods of time, at least 8 hours, and traverse all parts of the restaurant quickly
• Ability to read, speak and understand communication in English
• Must be able to lift, handle and carry (e.g. beverage items, supplies, glass racks, small wares and equipment) at a minimum of 50 pounds
• Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis
• Must be able to taste, be able to distinguish between and among flavors, spices, and scents as to their appeal and level of intensity for all food and beverage products
• Must be able to communicate effectively and listen attentively
• Must be able to continuously use fingers (e.g. to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items)

Work Environment

• Work is performed in a restaurant
• Position involves work on afternoons, nights, weekends, and holidays are required.
• Temperature extremes range from working near 1800-degree Fahrenheit to working in a walk-in freezer of -10 degree Fahrenheit

NOTE: The information here does not constitute a contract, express or implied. The content of this material is not all-inclusive but is for informational purposes only. Ti Amo is an Equal Opportunity Employer.

Job Type: Part-time

Pay: $6.00 per hour

Benefits:

• Employee discount

Physical setting:

• Fine dining restaurant

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Bartending: 3 years (Required)
• Restaurant Experience: 3 years (Required)

Work Location: In person