Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide menus
- Assist with seating arrangements to ensure efficient use of dining space
- Answer phone calls and take reservations or provide information about the restaurant
- Manage the waitlist and notify guests when their table is ready
- Provide excellent customer service and address any guest concerns or requests
- Collaborate with the kitchen and waitstaff to ensure smooth flow of service
- Maintain cleanliness and organization of the host/host station

Qualifications:
- Previous experience using OpenTable is highly preferred
- Ability to help and communicate effectively with guests and staff members
- Strong guest service skills with a friendly and welcoming demeanor
- Excellent phone etiquette and communication skills
- Knowledge of food service and hospitality industry practices
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Strong customer service skills with the ability to handle difficult situations professionally

Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and qualifications may be adjusted based on business needs.

Job Type: Part-time

Pay: From $13.00 per hour

Physical setting:

• Fine dining restaurant
• Upscale casual restaurant

Shift:

• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• Do you have experience using OpenTable?

Ability to Commute:

• Easton, PA 18042 (Required)

Work Location: In person