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Client Service Representative
$47k-59k (estimate)
Full Time 5 Months Ago
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Thrive Pet Healthcare is Hiring a Client Service Representative Near New York, NY

Description

Position at Perinton Veterinary Hospital

Perinton Veterinary Hospital is in search of afull-timeClientService Representativeto join our growing team! 
We offer an AMAZING benefits package- which includes paid time off, 401k, medical/dental/vision insurance, HSA and FSA available, parental leave, generous pet discounts, and more! 
Our Ideal Candidate:An upbeat, self-starter with a passion for providing excellent customer service.Our team is focused on providing a welcoming and educational environment for clients and pets. This experience starts when the client walks through our door and speaks with our Client Service Representatives.This full-time position would require 30-40 hours per week, including some weekends and Holidays. 
Schedule: Monday- Saturday (rotating Saturdays) and opening and closing hours 
Job Duties:  
  • Communicating via phone, email, and in person with clients and actively listening to their concerns. 
  • Utilizing computer information systems to accurately enter client/ patient information, and update and maintain medical records.
  • Processing client payments and invoices.
  • Scheduling and confirming appointments with patients.
  • Precisely dispensing pharmaceuticals as needed and calling in prescriptions to pharmacies.
  • Other administrative duties as needed.
Job Requirements:  
  • High School Diploma or equivalent, AAS or higher preferred.
  • At least 6 months of customer service experience.
  • Veterinary hospital experience is preferred, however not required.
  • Ability tolift upto 50 pounds, squatting, reach, standing, and walking throughout the day.

Compensation negotiable based on credentials and experience with a hourly pay rate starting at $16/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. 

#LI-MH1 

Job Summary

JOB TYPE

Full Time

SALARY

$47k-59k (estimate)

POST DATE

11/11/2023

EXPIRATION DATE

04/03/2024

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

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Step 3: View the best colleges and universities for Client Service Representative.

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