The Little Grand

Barback/Busser

Job Description

Thrive Companies, the parent company of The Little Grand, is built upon a shared passion - a devotion to create meaningful relationships. The kind that make us better people, that fill our lives with authenticity. We are inspired by our work, by our ability to create for those looking for community - for a place to call home, for neighbors to build real and lasting friendships with, for a place to create memories for a lifetime.

POSITION SUMMARY

A Guest Experience Associate – Barback/Busser is someone who provides hospitable service while assisting bartenders & general utility associates to create an excellent experience from the moment the guests enter the building till the moment they leave.

The Little Grand is a local market and bar opening this summer at the new Grandview Crossing development. This 22,000 sq. ft. hall features 10 restaurant stalls where chef partners create delicious offerings around an inviting indoor/outdoor bar (think “the North Market” or “Budd Dairy Hall”). The Little Grand is open to both the public, as well as residents of the community it is a part of.

REPORTS TO: Guest Experience Manager and Assistant Guest Experience Manager

RESPONSIBILITIES AND DUTIES

Duties will include, but are not limited to, the following:

• Interacting with guests in a welcoming, personable, and professional manner.

• Clearing tables and prepping them for our guests.

• Cleaning the entire facility on a consistent basis.

• Manage distribution of supplies to our chef partners.

• Ability to remain calm while listening to guest concerns and complaints.

• Restock and replenish supplies as the shift progresses.

• Comply with all food and beverage regulations and procedures.

• Being a rad co-worker, teammate, and leader, while remaining empowered to make decisions.

• Assuring the guests 5 senses are satisfied: good smells, clean tables, tasty drinks, great music, and a clean, vibin’ atmosphere.

• Other duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

• Ability to maintain a flexible schedule with daytime, and evening shifts.

• Eagerness to learn and expand on beverage knowledge.

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Effective time management skills to manage a busy work environment. The ability to schedule and organize multiple jobs is critical.

• Ability to lift, stand, and reach for entirety of the scheduled shift.

• Ability to lift up to 50 pounds on a regular basis.

• Ability to handle cash and manage the register.

BENEFITS

• Benefits which include health, dental and vision insurances, 401K with match, generous PTO, yearly bonuses, apartment discounts, phone allowance, and free gym membership.

• Full-time hours, bi-weekly pay

• $18.00 per hour