The Little Grand

Barista

Job Description Thrive Companies, the parent company of The Little Grand, is built upon a shared passion - a devotion to create meaningful relationships. The kind that make us better people, that fill our lives with authenticity. We are inspired by our work, by our ability to create for those looking for community - for a place to call home, for neighbors to build real and lasting friendships with, for a place to create memories for a lifetime.

POSITION SUMMARY

A Guest Experience Associate – Barista is someone who provides hospitable service while crafting specialty coffee beverages for our guests and creating an excellent experience from the moment the guests enter the building till the moment they leave.

The Little Grand is a local market and bar opening this summer at the new Grandview Crossing development. This 22,000 sq. ft. hall features 10 restaurant stalls where chef partners create delicious offerings around an inviting indoor/outdoor bar (think “the North Market” or “Budd Dairy Hall”). The Little Grand is open to both the public, as well as residents of the community it is a part of.

REPORTS TO: Guest Experience Manager and Assistant Guest Experience Manager

RESPONSIBILITIES AND DUTIES

Duties will include, but are not limited to, the following:

• Interacting with guests in a welcoming, personable, and professional manner.

• Taking orders and preparing both coffee beverages and breakfast food items.

• Walking in the shoes of a barista, we encourage learning and exploration while crafting drinks and suiting our guests needs.

• Present bills, accept payments, and operate the POS system.

• Ability to remain calm while listening to guest concerns and complaints.

• Restock and replenish inventory as the shift progresses.

• Comply with all food and beverage regulations and procedures.

• Remaining flexible in a fast paced, growing environment while remaining focused on the task at hand.

• Being a rad co-worker, teammate, and leader in all situations, while remaining empowered to make decisions.

• Assuring the guests 5 senses are satisfied: good smells, clean tables, tasty drinks, great music, and a clean, vibin’ atmosphere.

• Other duties as assigned.

SKILLS, EDUCATION AND EXPERIENCE

• Ability to maintain a flexible schedule with daytime, and evening shifts.

• Eagerness to learn and expand on coffee knowledge.

• Excellent verbal and written communication skills.

• Excellent interpersonal and customer service skills.

• Effective time management skills to manage a busy work environment. The ability to schedule and organize multiple jobs is critical.

• Ability to lift, stand, and reach for entirety of the scheduled shift.

• Ability to handle cash and manage the register.

BENEFITS

• Benefits which include health, dental and vision insurances, 401K with match, generous PTO, yearly bonuses, apartment discounts, phone allowance, and free gym membership.

• Full-time hours, bi-weekly pay