Job Description

Overview

Join the vibrant and energetic team at Makers Union and provide exceptional service to our guests in a modern pub setting.

You'll be responsible for delivering our mouthwatering dishes to our guests with speed and precision, while providing exceptional service and creating memorable moments.

Competitive Benefits :

• Health / Dental / Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts : Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

Responsibilities

• Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
• Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
• Provide attentive and friendly service, going above and beyond to exceed guest expectations.
• Take pride in maintaining a clean and organized workstation and dining area.
• Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
• Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.

Qualifications

• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
• Able to stand and walk for up to 10 hours per day; able to climb flights of stairs, lift and carry up to 50 pounds.
• High energy and stamina. Able to work within a fast-paced, highly mobile environment.
• At least 18 years of age
• Must be certified in (or able to become certified in) responsible alcohol service in accordance with state or local laws.
• Ability to learn and follow processes.

Who We Are :

It all began with a simple question what would a modern pub look like today if it were designed around the idea of inclusivity?

We designed Makers Union with you in mind. It’s your place to watch the game and enjoy a beer at the bar or catch up on work with a coffee in the lounge.

It’s your place to meet up with your work crew during the week or brunch with your BFFs on the weekend. It’s a place where you can roll solo on our outdoor patio or roll deep with your family and friends in our dining room.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management.

We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in : one guest, one client, one team member at a time.

As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than million guests each year.

Thompson Hospitality focuses on three core areas in everything we do :

• Purpose
• Give back to our communitiesCelebrate diversity
• PeopleDo the right thingTreat people the way you want to be treatedAlways do your bestBe accountable for our actions
• PerformanceServe the highest quality foodProvide world-class serviceMaintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Last updated : 2024-05-01