Responsibilities
Schedule: 4 -10hr shifts or 5 - 8hr shifts (Monday-Friday)
Responsible for coordinating care for a group of patients for a designated period to achieve clinical, financial, and organizational outcomes. Provides direct patient care and education based on the nursing process; mentors and manages others to promote quality and excellence of care, supports physicians with clinical and laboratory procedures. Works collaboratively with, and provides leadership for, a multidisciplinary health care team to optimize team performance and patient outcomes. Promotes improvement in the practice, processes, and systems to benefit patient care and achieve practice and organizational goals. Incorporates and operationalizes goals and objectives of department at the site of patient care. Decision making within the scope of nursing care and responsibilities.

• Manage Post Discharge office follow-up visits, Imaging, and Endoscopy Procedure follow-up needs. Facilitate scheduling of post discharge visits with MD or APP.
• Post Discharge care coordination, CT, MRI - auths, follow-up with PCP, etc...
• Provide support to clinical staff and physicians to facilitate Direct Inpatient Admissions.
• GI Biologic and Iron Infusion Coordination - to include placement of orders, working with Infusion Centers and TJUH Auth team to facilitate scheduling and authorizations. Provide patient teaching for injectable medications and biologics. Work with Pharma to ensure that patients have sample biologic drug during pending authorization process.
• Tube feeding coordination, work with Home Care Nursing Agencies, Medical Equipment Suppliers, Dieticians and Physicians to ensure patients are receiving appropriate nutrition therapy.
• Coordination of Insurance Peer to Peer denials, Appeals for Procedures, Medication, Imaging services
• Management of workflow for Cardiac and other Medical clearances required for Endoscopy Procedures.
• Assesses and documents patient's weight, height, and vital signs.
• Updates patient's record at each visit with medications, immunizations, medical or surgical procedures.
• Assesses patient's health literacy, providing patient support with intake questionnaires and completion of requisite medical record information, e.g. obtaining and maintaining current and accurate histories.
• Prepares patients for examination.
• Assists with procedures, specimen collection, and testing as needed.
• Administers injections as directed by the physician.
• Reviews prescription renewal requests and responds to patient prescription questions. Telephones in prescription renewals or orders as directed or requested by the physician.
• Provides patient education
• Knowledge of all medical procedures performed in the office.
• Educate patients concerning testing procedures and follow-up.
• Manages intake of all patient telephone calls into the department for prescription requests or inquiries and medical concerns.
• Retrieves patient phone messages, manages and resolves phone messages for physicians, if possible, and documents the patient's call and the department's response in patient chart. Triage patient telephone calls to identify issues that require physician attention.
• Performs pre-certification of prescription medications.
• Communicates with pharmacists regarding prescriptions and renewals as directed by physicians
• Communicates with patients, families and other health care providers
• Calls patient with test results, as directed by the physicians
• Facilitates the department's completion of patients' forms from such outside sources as disability, workers compensation, schools and DOT.
• Responsible for maintaining schedule of lumbar puncture procedures, ensuring that the appropriate supplies and equipment are available for the procedure, and coordinating appointments.
• Act as a liaison between patient, families, MD, social work, and neurology fellows/residents as needed.
• Develops and updates clinical policies within the outpatient setting
• Interacts with co-workers, visitors, and other staff consistent with the core values of the University.

Qualifications
Education: ASN Nursing Diploma Required. BSN preferred.
Licenses: Registered Nurse in the Commonwealth of Pennsylvania
Experience: 3 years of experience as a RN
Conditions of Employment
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Closing Statement
Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.
Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.

• OUR MISSION: We improve lives.
• OUR VISION: Reimagining health, education and discovery to create unparalleled value
• OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing

As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.