Custodial Supervisor

Job Purpose

The primary role of the Custodial Supervisor is to coordinate and mentor Monticello's custodians to promote guest friendly behaviors and efficient service. Essential functions include scheduling custodial staff, inspecting work areas, coordinating custodial vendors, ordering supplies, and providing guest friendly safe housekeeping services for guest and staff facilities during regular operations and special events.

Essential Functions

• Serves as the lead frontline custodial staff member.
• Schedules staff to perform routine custodial services and coordinates special event support with Director of Facilities. Approves time off and timesheets for custodial staff.
• Provides leadership and coaching on cleaning guest service delivery by leading by example and self- performing housekeeping services.
• Ensures that staff maintain the cleanliness of Foundation facilities to the highest standards daily.
• Ensures that custodial staff promptly receive all Foundation-wide memos and updates by posting on staff bulletin board and by email.
• Performs routine facility inspections for the spaces cleaned and maintained by the custodial team, coordinating housekeeping and maintenance services when necessary. Provides prompt written reports to Director of Facilities of spaces requiring repairs and pest control.
• Ensures that paper and soap supplies are stocked at all times in visitor and staff facilities. Submits purchase orders for maintenance and orders supplies.
• Schedules custodial team and cleaning contractors for regular operations and special events.
• Organizes and provides custodial staff breaks, ensuring equity of breaks, adherence to Foundation guidelines, and optimal service to visitors.
• Provides for safety training and instruction for custodial staff.

Knowledge, Skills, and Abilities

• Supervisory skills, including team building and staff mentoring
• Valid Driver's License
• Ability to use basic cleaning supplies and equipment
• Must have knowledge of Material Safety Data (OSHA MSDS) and Blood borne pathogens.
• Safe driving record (verifiable)
• Exemplary guest service skills
• Ability to interact with diverse populations

Physical Demands and Work Considerations

• Must be able to work a flexible schedule; weekend work required, including holidays.
• Evening and after hours required for special events.
• On-call duties.
• Must be able to lift up to 50 lb. unassisted.

Education and Experience

• High school diploma or equivalent
• A minimum of two years of experience in housekeeping or another service industry is required. Four or more years of experience in housekeeping, including the ability to demonstrate use of cleaning equipment and supplies, with experience in a leadership or supervisory capacity is highly preferred.

We Provide

• Competitive compensation
• Excellent benefits package including healthcare, dental, vision, and 401k
• Free admission to Monticello and partner institutions
• Beautiful grounds and walking trails
• Employee discount in the café, gift shop, and Monticello catalog
• Professional development and training opportunities