14 Customer Specialist Jobs in Cleveland, OH
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Thomas Agency is Hiring a Customer Specialist Near Cleveland, OH
We are looking for a Customer Specialist to join our team, someone who will be responsible for ensuring that clients can access all the information they need for their benefits. In order to do this we reach out to the client to review their program.
Responsibilities:
- Outbound calls
- Great communication skills
- Laptop to be able to use our software
- Allocating financial benefits
- Provide support for customer problems related to software installation.
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- Flexible schedule
- On-the-job training
- Vision insurance
- Work from home
Experience level:
- No experience needed
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
Work setting:
- Hybrid work
Ability to Relocate:
- Cleveland, OH 44112: Relocate before starting work (Required)
Work Location: Hybrid remote in Cleveland, OH 44112
Job Summary
Full Time
$35k-43k (estimate)
09/16/2023
05/04/2024
thethomasagencyinc.com
WESTBROOK, ME
<25
1927
MICHAEL J WING
<$5M
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About Thomas Agency
Established in 1927, The Thomas Agency has a long and successful history of offering third party debt collection services, such as comprehensive Accounts Receivable Management solutions. With office locations in Westbrook and Brewer, we are the only accounts receivable management firm with multiple locations statewide. We service a variety of industries (such as Education, Municipalities, Technology, etc.) with a concentration in the Healthcare sector. We oer traditional third party debt collection services including Credit Reporting and Accounts Receivable Management outsourcing solutions thr...ough our Innovative Business Technology Division (IBT). Our services include: Pre-Charge-Off Professional Letter Writing, IVR and Live Agent Calling Campaigns Temporary Staffing Self-Pay Account Processing Payment Plan Processing Insurance Claim Billing and Follow-up Workers Compensation and Personal Injury Claim Management Traditional Third Party Debt Collection and Credit Reporting We are a part of the following associations: ACA International New England Collectors Association Maine Medical Association* Maine Hospital Association** Maine Chapter of the American Association of Healthcare Administrative Management HealthCare Financial Management Association Were successful in establishing long term business relationships because of our commitment to excellence and continued focus to meet and exceed the needs and expectations of our clients.
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The job skills required for Customer Specialist include Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Specialist positions, which can be used as a reference in future career path planning. As a Customer Specialist, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Specialist. You can explore the career advancement for a Customer Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Specialist job description and responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
05/01/2022: El Paso, TX
Responding promptly to customer inquiries.
03/04/2022: Elyria, OH
Communicating with customers through various channels.
04/11/2022: Saint Cloud, MN
Acknowledging and resolving customer complaints.
02/20/2022: Los Angeles, CA
Knowing our products inside and out so that you can answer questions.
04/22/2022: Denver, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Specialist jobs
Communicate clearly with customers.
04/10/2022: Long Beach, CA
Give credence to customer complaints.
05/08/2022: Kingsport, TN
Understand The Needs Of The Business.
02/20/2022: Tallahassee, FL
Listen attentively and actively.
03/12/2022: Madison, WI
Make the customer feel comfortable.
03/03/2022: Schenectady, NY
Step 3: View the best colleges and universities for Customer Specialist.
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