15 Manager, Customer Support Jobs in Waltham, MA
Thefairstream is Hiring a Manager, Customer Support Near Waltham, MA
**connectRN**
**Manager, Customer Support**
**Waltham, MA**
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring nurses together, we empower healthcare workers to take control of their careers and their futures. connectRN was conceived by a nurse to empower clinicians at every experience level. Headquartered in Waltham, Mass., connectRN serves the American healthcare sector. To learn more about our platform, please visit . Posted on Jan 10, 2022
As Manager of Customer Success, you will work closely with the Director of Customer Success, assisting with the growth and development of our fully remote, customer-facing team of 28. You will help build and structure the team, which services both nurses and facilities, to handle massive growth while maintaining quality and consistency of service. You will also play a vital role in the construction of the foundational elements of connectRNs customer success function. Expect to collaborate closely with Sales, Product, and Onboarding to strengthen service lines and relay trends and feedback. Apply now
Job Summary
Full Time
$106k-144k (estimate)
05/03/2024
05/20/2024
The following is the career advancement route for Manager, Customer Support positions, which can be used as a reference in future career path planning. As a Manager, Customer Support, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Manager, Customer Support. You can explore the career advancement for a Manager, Customer Support below and select your interested title to get hiring information.
