Location: Tallahassee, FL

Summary:

The Shelter Manager will be responsible for overseeing the 24hr/7 day-to-day operations of the emergency shelter site.

Duties and Responsibilities:

• Provide consistent supervision and support to emergency shelters to ensure safe and efficient provision of services to all residents and staff.
• Ensure all shelter residents have timely access to shelter services (meals, laundry, toiletries, medications, etc.)
• Meet regularly with staff to discuss assignments and keep them informed of current and updated policies and procedures.
• Create and coordinate the schedules of the shelter support staff to ensure there is 24-hour/7 days a week coverage at the facility.
• Overseeing social services operations and seamless transitions from one shift to the next.
• Provide coverage for shelter support staff as needed.
• On call 24/7 to respond to emergencies.
• Supervises one or more direct reports; defines scope of work and assignment of tasks to direct reports and provides training.
• Exercise discretion and independent judgment with respect to day-to-day management
• Tracks project deliverables using internal data management and project execution tools.
• Takes primary responsibility for quality control and quality assurance to the client.
• Perform other job-related duties as assigned to ensure continuous operations.

Qualifications:

Bachelor's degree or equivalent job experience with a minimum of three (3) years' professional service experience managing emergency shelters or similar programs. Demonstrated experience in a supervisory role required.

Knowledge Skills and Abilities:

• Strong communication and writing skills.
• Ability to manage time effectively, multi-task, and determine priorities.
• Proficient in utilizing Microsoft Programs. (Excel, Power Point, Word, and Outlook)
• Ability to work flexible hours to support 24/7/365 shelter operations.

ABOUT US:

The Workforce Group (WFG) is a Great Place to Work®-Certified company. We are a team of dedicated professionals that pull together to meet the needs of communities partnering with federal, state, and local governments.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, color, sex, national origin, age, protected veteran status, or disability status.