3 Enrollment Services Associate I/II/III Jobs in San Antonio, TX
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Enrollment Services Associate I/II/III
$49k-62k (estimate)
Full Time | Colleges & Universities
3 Weeks Ago
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The University of Texas at San Antonio is Hiring an Enrollment Services Associate I/II/III Near San Antonio, TX
Enrollment Services Associate I/II/III
Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 11950
Full/Part Time: Part Time
Org Marketing Statement
The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 34,300 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UTSA Today or on X (formerly Twitter), Instagram, Facebook, YouTube or LinkedIn.
Posting End Date: Applications will be accepted through 11:59 PM CDT on 06/06/2024. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.
Salary Range: $16- $18 per hour.
Hours: up to 19 hours; temporary, part-time, non-exempt.
Required Application Materials:
- Resume and cover letter are required.
Enrollment Services Associate I/II
Job Summary
Provides intermediate skills and knowledge for a variety of administrative, technical and/or processing duties or specialized activities for various enrollment services units. Responsible for processing a variety of documents and/or processes and interpreting the rules and needs of students for various enrollment services units.
Enrollment Services Associate I
Core Responsibilities
- Assists with processing paperwork for various enrollment units that may include admissions applications, transcript processing, financial aid document/paperwork, registration, residency status, NCAA eligibility documentation, enrollment, graduation, or other enrollment eligibility and/or needs.
- Assists with counseling students on various enrollment issues that may include admissions eligibility, NCAA eligibility, residency status, veteran's certification, enrollment and/or registration, or financial aid eligibility, or other related enrollment eligibility and/or needs.
- Maintains records as needed for all enrollment services units.
- Assists with evaluations to reach a determination and answers inquiries from other areas on campus as needed for all enrollment services units.
- Assists with document intake, imaging, and indexing for all enrollment services units.
- Performs other duties as assigned for enrollment services units.
- Participates in committees and/or conferences and meetings.
Core Responsibilities
- Processes paperwork for various enrollment units that may include admissions applications, transcript processing, financial aid document/paperwork, registration, residency status, NCAA eligibility documentation, enrollment, graduation, or other enrollment eligibility and/or needs.
- Counsels and communicates with students on various enrollment issues that may include admissions eligibility, NCAA eligibility, residency status, veteran's certification, enrollment and/or registration, or financial aid eligibility, or other related enrollment eligibility and/or needs.
- Maintains records, gathers data, and prepares reports as needed for all enrollment services units.
- Performs complex evaluations and consults with individuals involved in reaching a determination and answers inquiries from other areas on campus as needed for all enrollment services units.
- Assists with document intake, imaging, and indexing for all enrollment services units.
- Performs other duties as assigned for enrollment services units.
- Participates in committees and/or conferences/meetings.
Job Summary
Performs highly responsible and varied administrative, technical and/or processing duties or specialized activities for various enrollment services units. Responsible for processing a variety of documents or serving as a point of contact for students for financial aid, undergraduate admissions, registrar and/or one-stop enrollment center and
may supervise one or more Enrollment Services Associate I or II or student employees.
Core Responsibilities
- Supervises full-time and/or part-time and/or student staff either directly or indirectly. Provide feedback and assists the Assistant/Associate Director with performance evaluations and one-on-ones and/or disciplinary procedures. Observes performance and assists with development plans and serves as a mentor for team members.
- Coordinates processing for various enrollment units that may include admissions applications, transcript processing, financial aid document/paperwork, registration, residency status, NCAA eligibility documentation, enrollment, graduation, or other enrollment eligibility or needs.
- Solves complex evaluations for all enrollment services units. Counsels and communicates with students on various enrollment issues that may include admissions eligibility, NCAA eligibility, residency status, enrollment and/or registration, or financial aid eligibility, or other enrollment eligibility or needs.
- Assists with developing processes and procedures for all enrollment units.
- Assists Associate/Assistant Directors with organizing and implementing new programs, preparing program information for dissemination, marketing programs to target audiences, and identifying program weaknesses.
- Maintains records, gathers data, and prepares reports as required.
- Coordinates document intake, imaging, and indexing for enrollment units.
- Interacts with university departments, student groups, and external agencies as needed.
- Participates in committees and/or conferences/meetings.
- Promotes safety and environmental protection by immediately reporting unsafe situations, spills, and accidents; following University safety plans/procedures/protocols; and participating in appropriate safety training.
- Performs other duties as assigned.
Enrollment Services Associate I
- High school or GED.
- One (1) year of full-time equivalent experience in enrollment management/services, data entry, customer service, student service, and paperwork processing.
- Bachelor's degree may substitute for the experience.
- Standard office equipment; Microsoft Office.
- Demonstrated organizational, written, and verbal communication skills; interpersonal skills.
- Ability to multi-task and work cooperatively with others.
- High school or GED.
- Two (2) years of full-time equivalent experience in enrollment management/services, data entry, customer service, student service, and paperwork processing.
- Bachelor's degree with one (1) year of the above experience may substitute.
- Standard office equipment; Microsoft Office.
- Demonstrated organizational, written, and verbal communication skills; interpersonal skills.
- Ability to multi-task and work cooperatively with others.
- High school graduate or equivalent.
- Three (3) years of full-time equivalent experience in enrollment management/services, customer service, student services, clerical, or data entry.
- Bachelor's degree with one (1) year of the above experience may substitute.
- Standard office equipment; proficient in Microsoft Office Suite.
- Demonstrated organizational, written, and verbal communication skills.
- Excellent interpersonal and organizational skills.
- Ability to multi-task and work cooperatively with others.
Enrollment Services Associate I
- Bachelor's degree from an accredited university.
- One (1) year in higher education.
- Bachelor's degree from an accredited university.
- One (1) year of higher education experience in processing and/or customer service.
- Three (3) years of higher education experience in enrollment management/services.
- This is a part-time, temporary, non-benefits eligible position that is contingent upon funding and department need.
- UTSA is a tobacco free campus.
- This is a security sensitive position. Employment is contingent upon a successful background check.
- Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.
- Valid driver's license and Motor Vehicle Record (MVR) as applicable.
- Employee must be able to provide their own equipment (laptop or desktop).
- Office environment.
- Ability to travel to and from meetings, training sessions, or other business-related events.
- Occasional after-hours and weekend work or overtime may be required.
- Sedentary work; sitting most of the time. Jobs are sedentary if walking and standing are required, only occasionally.
- Exerts up to 10 lbs. of force occasionally.
Equal Employment Opportunity
As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.
To view the full job posting and apply for this position, go to https://zahr-prd-candidate-ada.utshare.utsystem.edu/psp/ZAHRPRDADA/EMPLOYEE/UTZ_CG/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=11950&PostingSeq=1
jeid-dff5997132275d4b9dd2936c9e6806a6
Job Summary
JOB TYPE
Full Time
INDUSTRY
Colleges & Universities
SALARY
$49k-62k (estimate)
POST DATE
05/25/2024
EXPIRATION DATE
06/08/2024
WEBSITE
utsa.edu
HEADQUARTERS
SAN ANTONIO, TX
SIZE
1,000 - 3,000
FOUNDED
1969
TYPE
Private
CEO
PEDRO REYES
REVENUE
$200M - $500M
INDUSTRY
Colleges & Universities
Related Companies
About The University of Texas at San Antonio
UTSA provides degree programs in undergraduate and postgraduate programs.
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