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Patient Experience Specialist
Incumbent must have excellent customer service skills, attention to detail, and flexibility. Front office experience in a dental or medical office and/or familiarity with dental insurance and treatment codes is highly desirable.
Provides administrative support services for patient care to include scheduling and confirming a large volume of appointments and surgeries via telephone, web, email, and in-person utilizing exceptional patient and customer service skills. Acts as liaison for patient records, maintains accurate databases and records, and ensures all forms and paperwork are completed and correct. Performs basic financial functions and guides students in administrative tasks.
To coordinate the administrative aspects of providing dental care to patients in one the of the School's comprehensive care clinic modules. The incumbent functions as a liaison among patients, students, faculty, staff, and clinic leadership in a customer-focused, quality-conscious work environment. Responsibilities include assisting patients, supporting student dentists in meeting the requirements and educational objectives of their clinical training, and facilitating the efficient and fiscally sound operations of the clinic.
Position is primarily sedentary; reviews information with students and patients, contacts insurance companies by phone or online, and prepares and processes paperwork. Mobility is needed from time to time to respond to student and patient needs. No significant lifting or carrying.
The University of Pittsburgh is committed to championing all aspects of diversity, equity, inclusion, and accessibility within our community. This commitment is a fundamental value of the University and is crucial in helping us advance our mission, which includes attracting and retaining diverse workforces. We will continue to create and maintain an environment that allows individuals to discover, belong, contribute, and grow, while honoring the experiences, perspectives, and unique identities of all.
The University of Pittsburgh is an Affirmative Action/Equal Opportunity Employer and values equality of opportunity, human dignity and diversity. EOE, including disability/vets.
Full Time
Consumer Services
$37k-50k (estimate)
01/20/2023
04/18/2024
pitt.edu
MANVILLE, RI
15,000 - 50,000
1787
Private
TONY BORGES
$1B - $3B
Consumer Services
University of Pittsburgh is an educational institution that offers undergraduate and postgraduate degree programs for students.
The job skills required for Patient Experience Specialist include Customer Service, Health Care, Commitment, Front Office, HIPAA, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Experience Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Experience Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Experience Specialist positions, which can be used as a reference in future career path planning. As a Patient Experience Specialist, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Experience Specialist. You can explore the career advancement for a Patient Experience Specialist below and select your interested title to get hiring information.