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University of Pittsburgh
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UPMC
Pittsburgh, PA | Full Time
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Patient Service Specialist
$34k-40k (estimate)
Full Time | Ambulatory Healthcare Services 2 Months Ago
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NovaCare Rehabilitation is Hiring a Patient Service Specialist Near Pittsburgh, PA

Overview

When patients enter our center in Pittsburgh, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and phone, manage patient payments and utilize multiple computer programs. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

Meet Our Team!

https://www.novacare.com/contact/find-a-location/pa/pittsburgh/jefferson/

Schedule:

  • Center Location: Pittsburgh, PA
  • Type of Employment: Full Time
  • Hours: Monday to Friday; 2-3 evenings per week
  • Pay range is $14.00/hour Based On Experience

Responsibilities

We are actively seeking candidates who are adaptable and flexible, patient-centric, exceptional communicators, detail-oriented and team players.

In this role, typical responsibilities include the following:

  • Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit
  • Schedule patient appointments in person or over the phone
  • Regular communication with parties including, but not limited to: attorney offices, insurance companies, translation companies, market operational leaders and business development team
  • Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications
  • Provide patients with pertinent information about their next appointment as they check out
  • Respond to requests for information from patients, providers, and coworkers

Qualifications

Minimum Qualifications:

  • High School Diploma or GED

Preferred Qualifications:

  • Ability to use all necessary office equipment (faxes, copiers, computers, telephones, etc). 
  • Ability to type 40 words per minute 

Physical Requirements:

  • Ability to walk, stand, bend, and reach consistently throughout a work day/shift
  • Appropriate manual dexterity to enable typing (including10-key) throughout a work day/shift
  • Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
  • Ability to carry office supplies up to 10lbs
  • Visual acuity (near and distant) sufficient to maintain accurate records, recognize people and understand written direction
  • Ability to speak and hear sufficiently to understand and give directions

Additional Data

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Job ID: 286501

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$34k-40k (estimate)

POST DATE

02/02/2023

EXPIRATION DATE

04/19/2025

WEBSITE

novacare.com

HEADQUARTERS

BENTON, IL

SIZE

50 - 100

FOUNDED

1975

CEO

ED MIERSCH

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About NovaCare Rehabilitation

NovaCare Rehabilitation is part of the Select Medical Outpatient Division, a nationally prominent, locally driven provider of outpatient physical rehabilitation. The Select Medical family of brands carries wide recognition throughout the country.Together, our brands comprise a national network of more than 1,500 centers across the U.S. The centers offer a wide range of general physical therapy services such as hand therapy, sports medicine and work injury prevention and management. Select Medical empowers its therapists by providing industry-leading continuing education opportunities. Select M...edicals outpatient division provides physical therapy and athletic training services to professional sports teams, colleges, universities and high schools and serves as the exclusive physical rehabilitation provider to several major U.S. corporations. Discover the power of physical therapy! Select Medical provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. More
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The job skills required for Patient Service Specialist include Physical Therapy, Communication Skills, Attention to Detail, Eye Contact, Building Relationships, Showing Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Service Specialist positions, which can be used as a reference in future career path planning. As a Patient Service Specialist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Specialist. You can explore the career advancement for a Patient Service Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Specialist job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

02/10/2022: Santa Fe, NM

Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.

04/10/2022: Miami, FL

Performs related administrative duties such as the scheduling/rescheduling of appointments, processing of ABN forms, consent forms for services, PAG- patient appointment guide communications, and other related materials.

03/21/2022: San Bernardino, CA

They may collect data on patient encounters and consumer satisfaction.

01/27/2022: Saint Petersburg, FL

This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist.

03/02/2022: Wichita Falls, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Specialist jobs

A patient access specialist performs a variety of administrative duties at a medical center or healthcare facility.

03/01/2022: Temple, TX

Conflict resolution, problem solving, communication and coping under pressure are transferable skills desired by many employers As Patient Service Specialist.

01/28/2022: Boise, ID

Created training and organizational development plans to raise patient service satisfaction as measured by survey results.

02/16/2022: New London, CT

Patient care specialists help organize and process paperwork to ensure patients receive the care they need.

03/29/2022: Pierre, SD

Registration specialists help assign beds and carry out procedures to admit, transfer, or discharge patients.

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Step 3: View the best colleges and universities for Patient Service Specialist.

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