177 Customer Service Specialist Jobs in Pittsburgh, PA
Pitt Ohio is Hiring a Customer Service Specialist Near Pittsburgh, PA
PITT OHIO , a $900 million, high service, highly profitable, transportation solutions provider offering SUPPLY CHAIN, GROUND, LTL and TRUCKLOAD services is seeking a Customer Service Specialist to join our team. Hours are 9am 5:30pm Eastern Time, Monday through Friday.
We offer competitive wages, hospital/medical insurance with no monthly premiums, vision, discount prescription, dental, 401K, profit sharing, paid vacations, pleasant work environment, and much more!
This is an entry level advancement opportunity to learn about PITT OHIO's wide range of service offerings. It includes a 12-week paid training program.
- Provide general LTL and volume quoting
- Coordinate and quote Fast Track / Time Definite shipments
- Schedule pick-ups
- Trace shipments and provide freight charges
- Process re-billings from sales reps, 3rd parties and customers
- Process fax and Internet requests
- Handle Managed Accounts and special requests from Managed Account
- Effective and efficiently resolve customer issues and respond to customer questions regarding shipments; develop and maintain positive relationships with customers
- Meet monthly department telephone and email goals
- Able to react to change productively and handle other essential tasks as assigned
- Command of English language to communicate effectively with internal and external customers
- High School Graduate or GED
- Proficient in general math
- Must be able to multi-task
- Must be able to type a minimum of 40 wpm
- Previous experience in telephone customer service/call center environment helpful
- Transportation experience preferred
- Knowledge of Microsoft Office Environment, particularly Excel, Word and Email
- An excellent phone voice and a colorful / dynamic personality is essential
- Comfortable with existing and constant changes in technology
- Excellent verbal and written communication skills
PITT OHIO is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status.
Job Summary
Full Time
$42k-53k (estimate)
04/27/2024
05/12/2024
works.pittohio.com
CHESWICK, PA
1,000 - 3,000
1999
$200M - $500M
Related Companies
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.
