We are an amazing breakfast, brunch & lunch restaurant on Chenal Parkway in West little Rock.

We are looking for a Restaurant General Manager to lead all aspects of our business. You will motivate our staff to provide excellent customer service. Restaurant GM responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operations, as well as maintain high production, productivity, quality, and customer-service standards. Back of the house management experience is essential, as you’ll assist in hiring qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Job Duties

• Coordinate daily Front of the House and Back of the House restaurant operations with the assistance of the Kitchen Manager

• Deliver superior service and maximize customer satisfaction

• Respond efficiently and accurately to customer complaints

• Regularly review product quality and customer satisfaction

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. visiting local businesses and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations