Summary: Maintain the appearance of the pool to hotel standards at all times. Monitors all activity at the pool, enforces rules, and provides assistance to guests as needed. Provides outstanding guest service at all times.

Essential Functions and Responsibilities:

• Open or close the pool during assigned shifts
• Greet and offers assistance or instructions to guests in the pool
• Ensure all guests follow pool rules
• Schedule cabana usage and maintains overall cleanliness of the cabanas
• Manage cash bank throughout the shift and ensures balance is accurate at the end of the shift
• Processe and verifies all transactions, ensuring the proper settlement of cash transactions and the proper scanning into Infogenesis for credit transactions
• Retain receipts for all transactions and records and reconciles transactions in the point-of-sale system.
• Ensure a presentable cashiering area, including sweeping and dusting to maintain a clean area at all times
• Ensure adequate supplies are available for the shift, including ribbons, comp paper, cash drop envelopes and printer paper
• Maintain pool in a clean and attractive condition
• Report any safety hazards to the pool manager or lead lifeguard
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Qualifications

• One to three months related experience or training preferred
• Proven experience providing high level of guest service
• Previous cash handling experience preferred
• Basic computer skills preferred
• At least 16 years of age
• Ability to communicate effectively in English, both written and verbal
• Ability to remain calm and make appropriate decisions in emergency situations
• Ability to effectively communicate in both one on one and group settings
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• CPR and First Aid certification

Physical Requirements

• Regularly lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. (50% of the time)
• Ability to walk and/or run on slippery surfaces (over 75% of the time)
• Frequently walk, stand or stoop (over 75% of the time)
• Speech, hearing, literacy, and vision (critical)

Work Environment Potential Conditions

• Ability to tolerate moderate noise levels and extreme weather conditions (over 75% of the time)

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.