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Customer Care Representative
SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services.
SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements.
Are you passionate about making a difference in people's lives? Join our team as a Customer Care Specialist and be part of a company dedicated to providing exceptional service in the healthcare industry.
Location : Harahan, LA
Industry : Healthcare
Salary : $17-18.50 / hr
Schedule : Mon-Fri, 8am-5pm
Employment Type : Length of time TBD - potential permanent position
Your Role :
As a Customer Care Specialist, you'll play a vital role in ensuring patients receive the care and support they need. From assisting with intake processes to providing technical assistance, your empathy and attention to detail will help enhance the overall patient experience.
Why Join Us :
At SRG, we're not just another staffing agency. We're a team of dedicated professionals committed to revolutionizing the way healthcare services are delivered.
With our innovative approach and cutting-edge technology, we're able to match talented individuals with rewarding career opportunities that truly make a difference.
What You'll Do :
Empower Patients : Communicate with patients and referral sources to address questions and concerns in a timely and compassionate manner.
Your empathy and professionalism will leave a lasting impression on those you serve.
Ensure Accuracy : Maintain meticulous records and documentation to ensure accuracy and compliance with company standards.
Your attention to detail will help streamline processes and improve efficiency.
Provide Support : Offer technical assistance and guidance to customers, helping them navigate medical equipment and billing practices with confidence.
Your expertise will empower patients to make informed decisions about their healthcare needs.
What We Offer :
Meaningful Work : Make a difference in the lives of patients and their families by providing compassionate care and support.
Professional Development : Access ongoing training and development opportunities to enhance your skills and advance your career.
Collaborative Culture : Join a supportive team environment where collaboration and innovation are encouraged.
Competitive Compensation : Receive a competitive salary, benefits package, and including health insurance.
Job Requirements :
Physical Demands :
EOE / ADA
LI-SRG2
IND123
CLEARANCE
Last updated : 2024-04-23
Full Time
$36k-46k (estimate)
04/24/2024
05/12/2024
srg-us.com
Tampa, FL
50 - 100
The job skills required for Customer care representative include Billing, Customer Care, Attention to Detail, Listening, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer care representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer care representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer care representative positions, which can be used as a reference in future career path planning. As a Customer care representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer care representative. You can explore the career advancement for a Customer care representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.