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Client Services Coordinator
$74k-96k (estimate)
Other | IT Outsourcing & Consulting 3 Weeks Ago
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The Squires Group, Inc is Hiring a Client Services Coordinator Near Washington, DC

Overview

Our client has a direct hire opportunity for a Client Services Coordinator in Washington, DC. The role of Client Services Coordinator entails providing exceptional customer service to clients, investors, and vendors while supporting the management and operation of premier commercial office buildings. This position collaborates with various departments to ensure outstanding service delivery. Reporting directly to the Property Manager or Portfolio Manager, the Client Services Coordinator works closely with building staff, contractors, and clients, and is 100% ONSITE.

Responsibilities

Responsibilities:

  • Conference Center Management:
    • Coordinate reservations, pre-event tours, A/V support, and post-event services.
  • Client Relationship Management:
    • Cultivate professional relationships with tenant representatives, ensuring regular communication and support.
  • Cross-Departmental Collaboration:
    • Work with internal departments and external contractors to maintain service excellence.
  • Lease Compliance and Communication:
    • Familiarize oneself with lease terms and effectively communicate using Electronic Tenant Solutions software.
  • Administrative Support:
    • Handle administrative tasks including invoice approval, access security, contact management, and electronic filing.
  • Financial Support:
    • Assist in budget preparation, invoice initiation, and contract management.
  • Event Coordination:
    • Support the planning and execution of building-wide client events.
  • Facility Oversight:
    • Ensure building systems and grounds are well-maintained and in compliance with regulations.
  • Contractor Management:
    • Act as a liaison for client requests, initiate work orders, and oversee contracted personnel.
  • Client Surveys and Feedback:
    • Distribute and follow up on annual client surveys to ensure client satisfaction.
  • Client Move-Ins:
    • Manage procedures associated with client move-ins, including welcome packages and signage.
  • Special Projects:
    • Assist in major projects, financial reporting, and departmental initiatives.
  • Conference Room Management:
    • Schedule, manage, and oversee the use of conference rooms and public areas.
  • Spending Authority:
    • Obtain approval for expenditures exceeding $500 from the Property Manager.
  • Miscellaneous Responsibilities:
    • Assist with administrative tasks, compliance audits, staff meetings, emergency preparedness, sustainability initiatives, and departmental projects.

    Qualifications

    • Strong verbal communication and organizational skills.
    • Proficiency in Word, Excel, and other relevant software.
    • Ability to handle multiple priorities and meet deadlines.
    • Professionalism and adaptability in dealing with various personalities.
    • Willingness to enroll in Real Property Administrators curriculum to obtain RPA designation within approximately three years and become a public notary.

    Check out our Referral Program!The Squires Group will pay you for every qualified professional that you refer and we place. If you see a position posted by The Squires Group and know the perfect person for the job, please send us your referral. For more information, go to https://bit.ly/squiresreferral.

    The Squires Group, Inc. is an Equal Opportunity/Affirmative Action Employer.

    Job Summary

    JOB TYPE

    Other

    INDUSTRY

    IT Outsourcing & Consulting

    SALARY

    $74k-96k (estimate)

    POST DATE

    05/24/2024

    EXPIRATION DATE

    05/22/2025

    WEBSITE

    squiresgroup.com

    HEADQUARTERS

    ANNAPOLIS, MD

    SIZE

    50 - 100

    FOUNDED

    1995

    TYPE

    Private

    CEO

    NANCY SQUIRES

    REVENUE

    $10M - $50M

    INDUSTRY

    IT Outsourcing & Consulting

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    The job skills required for Client Services Coordinator include Client Service, Customer Service, Initiative, Coordination, Verbal Communication, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Coordinator. Select any job title you are interested in and start to search job requirements.

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    The following is the career advancement route for Client Services Coordinator positions, which can be used as a reference in future career path planning. As a Client Services Coordinator, it can be promoted into senior positions as a Client Service Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Coordinator. You can explore the career advancement for a Client Services Coordinator below and select your interested title to get hiring information.

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    If you are interested in becoming a Client Services Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Coordinator for your reference.

    Step 1: Understand the job description and responsibilities of an Accountant.

    Quotes from people on Client Services Coordinator job description and responsibilities

    Client services coordinators support the production of marketing campaigns to promote brand awareness on various social platforms.

    01/31/2022: Gary, IN

    Handle client escalations and provide corrective actions.

    01/07/2022: Trenton, NJ

    Negotiate service contract and costs with clients as needed.

    03/25/2022: Albuquerque, NM

    Schedule regular client meetings and teleconferences to strengthen client relationships.

    02/06/2022: Toledo, OH

    The Client Services Coordinator provides general administrative support to an office or group of sales professionals.

    03/30/2022: Fort Wayne, IN

    Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

    Career tips from people on Client Services Coordinator jobs

    For Client Services Managers to accomplish their job effectively, they need to fulfill quite a few job requirements.

    01/16/2022: Springfield, IL

    Request Feedback To The Clients.

    02/27/2022: Boca Raton, FL

    Built relationships with the client team to quickly understand requirements and business objectives.

    02/05/2022: Hialeah, FL

    client services coordinator positions require a wide variety of skills and draw on many fields.

    03/08/2022: Gainesville, FL

    Strong client relations skills are key to building and maintaining long-lasting business relationships.

    01/13/2022: Fort Wayne, IN

    Step 3: View the best colleges and universities for Client Services Coordinator.

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