9 Hotel Front Desk Clerk | $19/hr starting | FT or PT | 120.23 Jobs in Bow, WA
The Skagit Casino Resort is Hiring a Hotel Front Desk Clerk | $19/hr starting | FT or PT | 120.23 Near Bow, WA
ESSENTIAL DUTIES:
- Directly responsible for friendly, efficient, and courteous check-in and check-out of guests.
- Answers incoming telephone calls; creating reservations over the phone and in person.
- Accurately maintains guest accounts, including responding to billing inquiries and disputes.
- Maintains awareness of current and future rates, discounts, promotions and events; and is able to convey relevant details in a clear and precise manner.
ESSENTIAL QUALIFICATIONS:
- Must be at least 18 years of age.
- Required: High school diploma or GED.
- Required: Minimum one-year experience in front line guest service.
- Preferred: One-year experience at hotel front desk or experience in either commissioned retail sales or comparable front-line or hospitality/travel industry setting.
- Required: Experience working on computers in a Windows based environment.
- Preferred: Experience with hotel property management systems.
- Required: minimum one-year experience in cashiering, including experience with credit transactions, till reporting, and/or daily shift transactions.
ADDITIONAL REQUIREMENTS:
- Must be able to manage high volume multi-line phone systems, prioritizing between guests on the phone and in person while maintaining a high level of quality guest service.
- Must be able work with and understand credit, billing, rate schedules, discount information and have ability to execute basic math functions.
- Must be effective at listening to, understanding, and clarifying concerns and issues raised by guests and co-workers.
- Must be able to communicate information verbally and in written form, in a clear, concise, and professional manner.
- Must exhibit a high level of integrity, initiative and self-accountability.
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
- Must be able to spend extended periods of time walking, standing or bending.
- Must be able to work in a fast-paced environment, manage multiple priorities simultaneously.
- Must be willing and able to work non-traditional schedules, including nights, weekends and holidays while maintaining standards of attendance and punctuality.
- Must be able to bend, reach, kneel, twist, and grip items while working from assigned work area; and also lift, or otherwise move objects and/or exert up to 20 pounds of force.
*Paid vacation/sick/holidays
*Medical/dental/vision insurance
*Life insurance and AD&D
*Long term disability
*Short term disability
*Employee assistance plan
SCHEDULE:
3pm - 11pm OR 4pm - 12am
Apply now to become part of The Skagit team!
Job Summary
Full Time
$28k-37k (estimate)
11/14/2023
05/14/2024
theskagit.com
Bow, WA
100 - 200
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Quotes from people on Hotel Front Desk Clerk job description and responsibilities
Assigning guests to their rooms and distributing hotel room keys.
03/25/2022: Appleton, WI
Hotel Front Desk Clerk provide customer service to guests at the establishments front desk.
04/02/2022: Stamford, CT
They are ready to greet with a smile and offer necessary assistance to hotel guests.
04/18/2022: Atlanta, GA
To stand and move throughout the front office and continuously perform essential job functions.
02/02/2022: Alamogordo, NM
Hotel front desk employees are responsible for making sure each guest has a pleasant experience at a hotel.
04/08/2022: Santa Fe, NM
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Hotel Front Desk Clerk jobs
That will depend on their qualifications, experience, and willingness to learn more and, to a great extent, on the management policies of the hotel.
01/28/2022: Atlantic City, NJ
While front desk employees are not salespeople, they should be able to promote specific hotel services and offer suggestions.
03/01/2022: Seattle, WA
The range of a Hotel Front Desk Clerk’s duties will vary depending on the size of the establishment.
02/02/2022: Bradenton, FL
Because a front desk worker has to multitask and serve many guests at once, a good employee must keep calm under pressure.
03/07/2022: Bridgeport, CT
Employers look for front desk skills on candidate to help them decide whether a candidate has the right qualifications to support the daily operations of their business.
04/12/2022: Green Bay, WI
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