Fleet Inside Sales Specialist Royal Truck Body Carson, CA

Regular Employee Hourly Non-Exempt $23.00 - 25.00 plus commission

Who we are

At The Shyft Group we are driven to deliver, and as the North American leader in specialty vehicles, our portfolio of last-mile delivery vehicles, work trucks, and motorhome chassis brings people, goods, and services where they need to be.

We are strengthened by nine industry-leading brands Utilimaster®, Blue Arc™ EV Solutions, Royal® Truck Body, DuraMag®, Magnum®, Strobes-R-Us®, Spartan® RV Chassis, Red Diamond™, and Builtmore™.

Over 4,000 employees across ten states and two countries work independently and together as one team under Shyft, building chassis, vehicle bodies, and accessories that improve every route, every run, and every ride.

Empowered by a supportive, inclusive, and highly entrepreneurial culture, every person behind our brands is given the tools they need to make a positive contribution to the company, their community, and their families.

Together under the Shyft umbrella, our teams drive new synergies that bring innovations to life on the road - for an experience that is safer, more satisfying, more rewarding all around.

With 50 years and millions of miles behind us, we continue to charge forward - leading the commercial vehicle transition to electric, innovating across all our brands, and earning our position among Fortune's 100 Fastest Growing Companies.

What you'll do

As the Fleet Inside Sales Specialist for Royal Truck Body (A Shyft Group Brand) based at our manufacturing facility in Carson, CA, you will enjoy providing administrative support to the outside sales team and serving our customers by providing product and service information.

Your main focus will be to present and sell company products and services to current and potential clients via phone and email inquiries and occasional in-person visits.

You will also play an instrumental role in resolving product and service problems and assisting with sales projects.

You will also :

• Follow up on leads to ensure smooth lead developments
• Assist branches with sales orders, pricing, quotes, and product availability
• Communicate lead times and statuses of pending orders to branches
• Cultivate and maintain positive and productive client relationships
• Resolve client concerns and escalate them to management staff
• Ensure excellent customer service and the smooth resolution of issues
• Partner with Production daily to verify product availability and meet customer needs
• Make suggestions to Production regarding ETA's to ensure promised delivery dates are met
• Generate and send quotes to end users and dealer partners
• Assist outside sales team with quote requests
• Process sales orders for products and services, and credit card payments
• Review orders for pricing discrepancies and compliant order writing
• Keep up with ongoing order status by maintaining communication with Production
• Collaborate with dealers to stay on top of quotes for potential orders
• Answer questions and concerns fielded by company dealer partners
• Build a daily "roundup report and deliver to management that reflects sales and quotes generated
• Establish a plan to progress toward targeted sales goals
• Attend in-house production meetings and make recommendations and offer creative ideas
• Provide a weekly report to customers

Learn more about The Shyft Group and Royal Truck Body by exploring the Learn More section below.

What you need to be successful

• High School Diploma or GED
• AISM or CISP (Preferred)
• Three or more (3 ) years of inside sales experience
• Strong leadership skills
• Familiarity with the sales administration process
• A reputation for having solid interpersonal skills
• Ability to perform simple math
• A problem-solving attitude
• Exceptional customer service skills

Learn More

The content below is exclusively available on our careers site job description : https : / / theshyftgroup.csod.com / ux / ats / careersite / 4 / home / requisition / 366?c theshyftgroup

The Shyft Group

Join Our Talent Community

Employee Testimonials

Our Story

2023 Sustainability Report

YouTube Channel

LinkedIn Page

Royal Truck Body

About

Press Releases

Truck Bodies Product Page

Accessories Product Page

Follow Royal Truck Body on LinkedIn, Facebook, Instagram, and YouTube

Why The Shyft Group?

We believe that when our people thrive personally and professionally, our business thrives. We are committed to offering comprehensive benefits programs that stay healthy, feel secure, and maintain a work / life balance.

Stay Healthy : Medical and Rx Plan

Medical and Rx Plan

Health Savings Account

Dental and Vision Plan

Healthcare Flexible Spending

Wellness Plan

Financial Security :

401 (k) Retirement Savings

Short and Long Term Disability

Company Provided Life and Dependent Life Insurance

Voluntary Term Life Insurance

Work / Life Balance :

Educational Reimbursement

Employee Assistance Program

Dependent Care FSA

Equal Employment Opportunity (EEO)

The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified Individual with a Disability, or any other characteristic protected by applicable federal, state or local law.

If you have a disability and would like to request an accommodation in order to apply, please email us at careers@theshyftgroup.com.

Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers.

Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies.

See posters for more details. E-Verify Notice U.S. Right to Work Notice.

Last updated : 2024-02-23