About this opportunity :

Monitors assigned caseload of clients participating in an emergency day shelter program; establishes program plan / goals and evaluates client's progress by conducting routine meetings with client and / or staff;

serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment.

Key responsibilities :

Interviews applicants to determine eligibility for program enrollment based on established guidelines and requirements;

conduct needs assessment, obtains pertinent information, and establish program goals for eligible clients; refers applicants to internal case management specialists, and / or other agencies if not appropriate for program.

Develops client intake for clients; instructs clients in completing necessary paperwork including goals and / or budget forms;

completes orientation check-off form and obtains release of information forms when appropriate.

Plans, coordinates, and / or facilitates life management classes to assist clients in obtaining skills that will enable them to functionally cope with their environment;

obtains speakers and workshop presenters as needed.

Meets regularly with clients to discuss and evaluate their progress; prepares accurate and up-to-date records documenting the same;

monitors client behavior, group attendance and movement; receives incident reports and enforces disciplinary actions for infractions of the emergency day shelter.

What we are looking for in you :

• Associate degree or two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field,
• Two year’s experience working in a social or public service environment with case management experience,
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Physical Requirements and Working Conditions :

Ability to meet attendance requirements. Ability to read, write and communicate the English language effectively. Ability to perform mathematical calculations.

Ability to type and keypunch information into a computer. Ability to sort and file documents alphabetically and numerically.

Ability to work on multiple cases effectively and efficiently at the same time without becoming frustrated or disorganized.

Ability to operate various general office equipment including a telephone, computer and adding machine. Duties are usually performed seated.

Sitting may be relieved by brief or occasional periods of standing or walking. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.).

Work may require driving a vehicle where there may be discomforts associated with heavy traffic or changes in weather.

Last updated : 2024-05-14