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Client Services Manager
$89k-115k (estimate)
Full Time | Business Services 2 Weeks Ago
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The Rutkowski Law Firm is Hiring a Client Services Manager Near Bloomfield, MI

The Client Services Manager will help lead our fast-growing Estate Planning Law Firm. You will be meeting with prospective clients, educating them on the value our firm can provide, and engaging them in our proven process. Your role is to engage them in the services of the law firm and provide them with the education they need to make the choice that best supports their goals and the goals of their loved ones.

This position will primarily report to our corporate office in Bloomfield Hills at least three days per week and to our Rochester satellite office one day per week. By the end of 2024, the position will report at least four days per week to our Rochester office with the option of a work-from-home day depending on job performance.

We give families peace of mind by listening to our clients and providing solutions to the issues that keep them up at night. We are seeking a self-starter, NON-Attorney who will be a trusted advisor to our clientele.

You will hit the ground running if you have previously sold a luxury brand service or have been in the financial services industry (insurance, real estate, etc.)

Each member of our team encompasses our Core Values:

1. Teamwork makes the Dream Work!

2. Dynamic chameleon

3. Owner Mentality

4. Family Focused

5. Disney Experience

6. Don’t act like an attorney

This role has the ability not only to earn on a commission-based structure from the leads generated automatically by our ongoing marketing efforts, but by building and supporting your own sales pipeline through community relationships, presentations & networking. The ideal candidate will be comfortable with public speaking as they will be responsible for providing educational workshops to potential client families.

If you are a motivated, highly organized, self-starter and want to help us change the lives of our clients and their loved ones, apply today!

Compensation:

$50,000 - $150,000

Responsibilities:
  • Helping clients to achieve their personal and financial goals through educating them on the value of Estate Planning
  • Handle calls and inquiries timely and professionally
  • Answering any non-legal questions for clients
  • You will be responsible for overseeing new client conversations, building these relationships, and engaging them in our proven process
Qualifications:
  • Two years of previous sales experience
  • Strong time management skills, communication skills, both written and verbal, and interpersonal skills
  • Must have a valid U.S. driver’s license and be able to travel by car
  • Experience using CRM software as part of the sales process
  • High school diploma required, bachelor’s degree preferred
  • This is a sales role - please only apply if you have previous sales experience and know-how to follow a sales process
About Company


What We Offer:

  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision benefits
  • Opportunities for professional development and training
  • A collaborative and innovative work environment
  • Opportunities for career advancement within the firm

To know whether or not this is the right fit for you, it is important to have a slight grasp on our Core Values and why they are so important to us. We are dedicated to working as hard as we can to provide our client families with creative legal solutions to incredibly complex or difficult situations. Through our proven process, our goal is to create an experience that is completely unique in the world of estate planning & asset protection. While we are committed to providing this level of service to our client families, we are just as committed to providing our team members.

We are looking for someone local, please do not apply if you do not live within traveling distance of the metro-Detroit area.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$89k-115k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

05/14/2024

WEBSITE

rutkowskilawfirm.com

HEADQUARTERS

Bloomfield Hills, MI

SIZE

<25

INDUSTRY

Business Services

Show more

The Rutkowski Law Firm
Full Time
$55k-71k (estimate)
1 Week Ago

The job skills required for Client Services Manager include Client Service, Presentation, Communication Skills, Time Management, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Manager job description and responsibilities

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

02/16/2022: Shreveport, LA

They also ensure unsatisfied clients are compensated with free services, products, or discounts.

02/28/2022: Tucson, AZ

Client service managers oversee the hiring, orienting, and training of staff for the department.

01/16/2022: Yakima, WA

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

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They develop policies and regulations necessary for ensuring client satisfaction.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Manager jobs

Should be excellent communicators capable of leading a team.

02/21/2022: Utica, NY

Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.

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As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.

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Mastermind creative ways to deliver an exceptional client experience.

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Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.

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Step 3: View the best colleges and universities for Client Services Manager.

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