9 Customer Service Representative - L1 Jobs in South San Francisco, CA
The Rockridge Group is Hiring a Customer Service Representative - L1 Near South San Francisco, CA
Job Description
- Meet with customers per scheduled Calendar to assist with pick-ups, drop offs, and hardware swaps.
- Assist customers with unscheduled drive thru or walk ups.
- Receive, deploy and secure hardware.
- Update equipment tracking documents.
- Provide regular feedback consistent with the needs of the team and environment for ongoing improvements.
- Update ticket notes in multiple ticketing systems (OPUS and ServiceNow).
- Other duties and responsibilities may be assigned.
- Lift and carry 20 - 40 pounds.
- Maintain professionalism and appearance at all times.
- 1 year Customer Service experience.
- Customer Service and experience working directly with customers is a must.
- Any Technical ability is a plus but not necessary.
- Able to multitask and prioritize multiple tasks/activities.
- Good interpersonal skills and organizational skills.
- Google Suite (sheets/docs/slides/chat/calendar) is a must.
Job Summary
Full Time
$42k-53k (estimate)
04/27/2024
05/16/2024
therockridgegroup.com
FRANKLIN, TN
<25
2016
GREG DONNER
<$5M
Business Services
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About The Rockridge Group
TRG is a privately held Limited Liability Company committed to connecting businesses with job seekers. We deliver high quality contingent personnel to our clients using our 3-step collaborative engagement model: Collaborate. We partner with you to understand the unique needs of your business before we propose a solution. Strategize. Based on your goals and staffing challenges, we develop high impact solutions designed for your industry. Engage. We work with your team before, during, and after every engagement to deliver 100% satisfaction. With over ten (10) years experience in the resource sol...utions sector, principals Greg Donner and Ronald Lom leverage the power of strategic partnership to create a powerful staffing model that improves your quality of hire. Lets fill your staffing needs together.
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