Our Authentication Centers (warehouses) are where the magic happens! Our facilities are located in New Jersey and Arizona, where we've created The Art & Science of Real — combining the knowledge of hundreds of luxury experts with cutting-edge, proprietary technology. As consigned goods travel into our facilities, the team processes, authenticates, and photographs each item in preparation for listing to our website. 

As a Receiving Supervisor, you will be responsible for helping drive the day to day operations of the business to ensure proper inventory control and service level agreement compliance. If you are a people-focused leader with a track record for delivering results, this could be the perfect match!

What You Get To Do Everyday

• Lead and develop a high-performing team of 15-20 Receivers, Product Handlers and Leads; provide coaching as needed to ensure individuals and collective team achieve performance metrics including UPH and/or output by day quality metrics 
• Motivate team to achieve and exceed team and individual goals; Maintain a high level of engagement through coaching and motivating the team on a daily basis
• Manage team attendance and scheduling in accordance with company policies
• Manage team performance including employee development and progressive disciplinary action as needed; maintain consistent coaching dialog and set individual improvement goals 
• Partner with other Receiving leaders to drive brand compliance and quickly flag training opportunities that will help the team improve
• Provide coverage on receiving floor; assist with product questions and distribution to increase department’s productivity
• Act as point of contact for customer returns, authentication, merchandising, copywriting and inbound loading dock
• Conduct weekly and monthly audits to achieve compliance with standard operating procedures
• Oversee all inquiries sent to receiving support, ensuring responses are timely with correct information
• Drive a customer obsessed environment focused on and committed to delivering an excellent experience for our consignors and customers

What You Bring To The Role

Minimum Requirements

• 1 years’ experience leading a highly functioning team in a metrics-based, production environment
• Strong business acumen and ability to align work with company goals
• Ability to tailor communication style to suit the target audience
• Ability to lead by example and maintain a positive team culture
• Highly motivated, dependable and proactive
• Excellent organizational & time management skills
• A ‘can-do’ attitude with a solutions focused mindset
• Self-motivation and a drive to achieve results
• Exceptional attention to detail and organization skills
• Adaptability and openness to change
• Ability to lift and move up to 25 pounds (moving and sorting product, etc.) 

Preferred Requirements

• Experience leading a team within a warehouse production environment
• Proficiency with Excel and Google Sheets

Compensation | Benefits | Perks

• $50 in monthly food credits to apply to snacks and meals that are available for purchase on site
• Employee Stock Purchase Plan (purchase stock at discounted rates)
• 401K (with company matching up to $1000)
• Medical, Dental & Vision Insurance
• Paid parental leave
• Unlimited Discretionary Time Off (DTO) & 10 Paid Holidays
• State of the art, climate-controlled warehouse facility

The expected salary range for this role is $52,530.00 - $56,929.00. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

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