IT Manager

RESPONSIBILITIES

• Manage outsourced IT provider Venn to ensure technical issues are resolved quickly and effectively – Bi-weekly calls
• Manage all technology vendors including: Venn, BreakAway, Vonage, LastPass, Adobe licensing, Share File (records retention review and access management), RightSignature, eMoney
• Salesforce management
• License and user set-up
• Content Delivery Network (“CDN”) pop-up response
• Data loader responsibilities
• Processes & Task setup and maintenance (links, process flows, instructions, etc)
• New Hire IT Set Up – Venn/Workspace profiles, laptop set up, phone, update distribution lists & directories, etc.
• New Hire IT Onboarding &Training
• Internal IT Training, Monthly All Staff, “Tech Talks”, Lunch & Learns, Newsletter Tips & Tricks, etc.
• New Client Tech Onboarding & Client Concierge
• Manage network firewall and switches with support from our IT provider - Guest Wi-Fi network splash page connectivity and updates (Unifi)
• Oversee IT set up and connectivity in conference rooms, screen displays, consoles, conference phones, etc.
• Manage tech processes & protocols documentation
• IT Inventory management including storage solution for equipment
• Oversight of onsite server room
• Manage KnowBefore training
• Recurring weekly meetings with IT Tech Team, Chelby – Special
• Email signature manager
• Spam filter maintenance & updates

Qualifications

• Bachelor’s Degree required.
• 5 years of experience
• Excellent communication and listening skills
• Ability to work well in a fast-paced, team-oriented environment
• Superior organizational skills and ability to multi-task

#INDR

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 5 years

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• IT: 5 years (Required)
• Financial services industry: 2 years (Preferred)

Work Location: In person