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Title: Support Specialist
Department:Interim Housing
Project:El Puente
Reports to:Program Manager
Supervises:N/A
Schedule:SAT/SUN11pm-7:30am Overnight
Status:Part-time,Non-Exempt
Benefits:N/a
Welcome to The People Concern! We are gladthat you have an interest in joining our team!
What you should know about us! Here at The People Concern, we prideourselves on:
*Being courageous leaders, taking actionwhere others sit back!
*Caring for others, where we treat every person in an empathetic andrespectful way!
*Upholding our integrity,because we are trustworthy, always doing what is right even when no one else islooking!
*Working as an effective team, where we are always collaborating and supporting eachother while pursuing excellence in our work!
Within our shelters, specifically, you shouldknow that what sets us apart is:
What we expect and value in our people:
We love where we work and we are honored todo it. If this sounds like something you want in on and can contribute to,please review the formal qualifications and duties below:
Essential Duties and Responsibilities
*Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc.
*Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld andthatthe physical siteiswell-maintained and safe, including general cleaning duties
*Be visible on the floor at all times and actively engage and welcome clients
*Conduct regular, thorough walk-throughs of the facility
*Create a supportive environment to ensure client progresstowards stability
*Attend relevant staff meetings, trainings and retreats as scheduled
*Oversee clientcubicle/bed area maintenance in a trauma-informed manner
*Facilitate a client engagement activities, such as groups or other activities
*Complete incident reports, update shift logs, and documentin HMIS, as needed and email relevant documents/updates before the end of eachshift
*Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills
*Workaspartof ateamtoprovide comprehensive,integratedcaretoindividualsexperiencing homelessness, mental illness, and substanceaddiction
*Communicate effectively, and in a timely manner, withmanagement, peers, and clients
*Maintain client confidentiality at all times, whilefollowing agency, state, and HIPAA laws
*Other duties as assigned
Qualifications/Requirements:
*High school/GED degree
*Minimum one (1) year experience in related work
*Possess effective customer service skills and the ability to handle difficult situations
*Ability to work independently and think critically
*Ability to communicate in a language other than Englishstrongly preferred but not required
*Ability to act in a professional manner regardless of circumstances
*Commitment to improving the community through empowerment and dignity
*Familiarity with non-violent crisis intervention
*Familiarity with issues faced by population served
*Ability to self-motivate and to appropriately organize and motivate others
*Computer literate; able to use computerized database system for information management
*Ability to work as a team member
*Able to obtain and maintain Food Handlers, CPR and firstaid certification
*Demonstratean ability to take initiative towards continued professional development
Full Time
Social & Legal Services
$51k-66k (estimate)
04/11/2023
04/25/2024
thepeopleconcern.org
LOS ANGELES, CA
500 - 1,000
Private
JULIE GUEST
$10M - $50M
Social & Legal Services
The job skills required for Support Specialist - (Sat & Sun) (11pm-7:30am) include Customer Service, Problem Solving, Communication Skills, Communicates Effectively, Professional Development, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist - (Sat & Sun) (11pm-7:30am). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist - (Sat & Sun) (11pm-7:30am). Select any job title you are interested in and start to search job requirements.
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