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The Pain Treatment institute is a busy and growing interventional pain management practice with multiple locations. We are seeking a highly experienced, motivated, and dynamic individual for our Front Office Team. Job duties include, but are not limited to:
· Answering Phone Calls
· Patient confirmation calls
· Schedule patient appointments
· Insurance Verification as needed
· New Patient Referrals and scheduling of new patients
· Use of fax machine, copier, and scanner
· Scanning documents into EMR
· Various assigned administrative duties
REQUIREMENTS:
· Preferred: 1-2 years of medical front office experience/contact center
· High School diploma or equivalent
· Strong Interpersonal and communication skills
· Knowledge of computer systems and applications.
· Experience with EMR
· Knowledge of spelling, grammar and punctuation needed to process patient information
· Provide great customer service to our patients in a friendly, courteous and helpful manner.
· Excellent organizational skills
· The ability to comfortably work with a diverse team
We offer a fun work environment, competitive salary, and insurance package. Please include your salary requirements when applying.
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Full Time
$35k-46k (estimate)
04/13/2024
05/10/2024
The job skills required for Contact Center Representative include Customer Service, Scheduling, Communication Skills, Computer Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Contact Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Contact Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Contact Center Representative positions, which can be used as a reference in future career path planning. As a Contact Center Representative, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Contact Center Representative. You can explore the career advancement for a Contact Center Representative below and select your interested title to get hiring information.
If you are interested in becoming a Contact Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Contact Center Representative for your reference.
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Quotes from people on Contact Center Representative job description and responsibilities
Launch outbound calls as appropriate
03/15/2022: Tacoma, WA
Often deal with customers that are confused or unhappy with the services or products they received from certain businesses.
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From enhancing the customer experience to up-selling and cross-selling, call center agents can serve several functions as an extension of customer support or customer service operations.
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Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services, procedures and policy.
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Should understand situations from a customer's perspective and have a positive attitude toward people, even when dealing with difficult problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Contact Center Representative jobs
Ability to type 30+ WPM
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Require specialized training to meet the unique demands of the job.
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Minimum of one year of customer service experience, call center experience preferred.
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High School Diploma or equivalent with 2+ years Call Center experience or Associates Degree with 1+ year Call Center experience.
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Requires several soft skills.
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Step 3: View the best colleges and universities for Contact Center Representative.