Scope of Position

The department of Operations Improvement is located at Ackerman Building, 660 Ackerman Road. Projects will entail traveling to anywhere in the James and Ohio State University Medical Complex. The primary working hours are from 8:00am to 5:00pm, but these times may shift when working on specific projects. An example of this is facilitating a process improvement team at 7:00 a.m. or 6:00 p.m. with clinicians and performing value stream map observation on night shift for a period of time.

Position Summary

This position serves as an internal consultant leading process improvement initiatives across the mission areas of the Cancer Program and OSUWMC. This position will interface with all levels of the organization and will lead and facilitate cross functional teams to improve processes. Additionally, this position will identify and remove barriers that prevent successful attainment of process improvement goals and responsible for proactively identifying process improvement opportunities to significantly impact organizational goals. The candidate must be able to demonstrate exceptional problem solving and change management capabilities, advanced leadership and coaching skills, advance data analytic skills (operations research, statistical analysis to determine optimal and solution, etc.), and strong project management skills to successfully plan and implement a diverse portfolio of projects ranging from small rapid cycle projects to larger DMAIC initiatives.

Minimum Qualifications

Masters degree in operations management or industrial engineering or equivalent accompanied with at least 4 years of relevant experience; or a Bachelors degree in industrial engineering or equivalent and at least 8 years of relevant experience. Significant experience in performance/process improvement, change management, and DMAIC/Lean implementation. Experience managing, executing, and sustaining major change initiatives with quantifiable results partnered with project management experience. Lean/Six Sigma certification or PMP preferred. Excellent analytical skills, written and oral communication skills, and project management skills. Proficient in the use of simulation software tools. Ability to facilitate large cross functional groups. Health care experience preferred.

Career Roadmap

FUNCTION: Quality

SUB-FUNCTION: Process Improvement and Management Engineering

CAREER BAND: People Leader - Specialized

CAREER LEVEL: S3