Title : Runner

Reports to : Food & Beverage Manager, Chefs

Who We Are

The Ned NoMad is a new members’ club and hotel that opened in the heart of New York in summer 2022. It’s the first international Ned’ site to open following the launch of The Ned London in 2017.

The Property

The original architectural features have been honored, with interiors designed by the Soho House Design team.

The Ned NoMad offers a mix of members-only and public spaces, including 167 bedrooms and suites. Ned’s Club will give members access to a rooftop bar and terrace restaurant as well as a first-floor bar, grill, and lounge with live entertainment from The Atrium Stage, seven nights a week.

New to the property is Cecconi’s, a modern day classic Italian restaurant.

The Role

We are looking for a Runner to support and report directly to the Food & Beverage Manager . This is a fast-moving business, so we are looking for the right individual to be autonomous and be able to pick up multiple tasks and projects at once.

Our culture is pacey but supportive, so you must be able to work in synergy with your peers and the different departments around you.

Being an active communicator who is customer focused and detail-oriented is a must to ensure the experience we provide is unique, memorable, and fun.

Main Duties

• Efficiently deliver food and beverage orders from the kitchen / bar to guest tables, ensuring proper temperature and presentation.
• Identify and handle special requests (dietary restrictions, allergies) with clear communication to the kitchen staff.
• Possess a basic understanding of the menu to answer guest inquiries about ingredients and preparation methods.
• Assist servers with table setup, ensuring proper placement of silverware, glassware, napkins, and any necessary condiments based on the ordered dishes.
• Replenish service stations with necessary supplies (condiments, napkins, utensils) before they run low, anticipating server needs.
• Maintain a clean and organized dining area by clearing used dishes, glassware, and utensils promptly after each course.
• Bus tables efficiently, stacking dishes and glassware appropriately for dishwashing.
• Communicate effectively with kitchen and service staff to ensure seamless order flow. Report any discrepancies or delays promptly.
• Assist servers with refilling water glasses, clearing small plates, and addressing minor guest requests to alleviate their workload.
• Maintain a positive and professional demeanor, fostering a collaborative work environment.

Qualifications :

• Minimum of 6 months of experience in a fast-paced F&B environment preferred.
• Strong attention to detail and a commitment to delivering exceptional guest service.
• Excellent teamwork skills and the ability to collaborate effectively with a fast-paced team.
• Ability to prioritize tasks and work independently while adhering to high standards.
• Effective communication and interpersonal skills to interact with colleagues and guests.
• Basic knowledge of food and beverage service is a plus.

Physical Requirements :

• This role requires frequent standing, walking, bending, and carrying (plates, trays, etc.) for extended periods.
• Ability to navigate uneven terrain and navigate the restaurant efficiently.
• Must be able to maintain a professional demeanor while working long hours and under pressure.
• Must be able to seize, grasp, turn and hold objects with hands.
• Long periods of sitting or standing.
• Fast paced movements occasionally required to go from one part of the club to others.
• Must be able to understand and communicate clearly with guests, members, and coworkers.
• Must be able to reach and handle the computer, keyboard, and desktop items.
• Occasionally kneel, bend, crouch and climb as required.

Requirements :

• A minimum of 6 months of experience in a fast-paced hospitality environment preferred.
• Strong interpersonal and communication skills.
• Ability to prioritize tasks and work independently while also being a team player.
• Excellent time management skills and the ability to meet deadlines.
• Meticulous attention to detail and a commitment to providing exceptional service.
• Physically fit and able to carry moderate weight (up to 30 lbs.) for extended periods.

Our Doors Are Yours to Open

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills.

We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Apply today and join us as a Runner !

YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Work Perks

• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance
• Referral bonus competitive compensation
• Career development, career training and the opportunity to work internationally
• Flexible work schedules
• Discounted family rates
• Family meals
• Two weeks’ vacation, 9 days PTO, 10 Holidays

Last updated : 2024-05-03