The Nebraska Neurosurgery Group LLC

Front Office Job Description:

Receive / Check-in patients for each appointment

enter information into EMR

compile chart

ensure patient documents are appropriately signed

Receive incoming phone calls

Schedule new and return patient appointments

transfer calls to respective fellow employees

relay messages to fellow employees and/or providers

Send paperwork to new patients in advance of clinic appointment

Check to assure patient has active eligibility with the insurance company

Obtain co-pays

Offer portal access to incoming patients

Check, print, and/or assign incoming faxes

Fax completed charts to designated providers / work comp / other offices, complete the fax by the end of the following business day

Obtain records from referring entities

Scan incoming documents or assign into EMR folders

Schedule MRIs / CTs / x-rays, obtain insurance authorization

Schedule injections and operations, obtain insurance authorization

Complete reminder calls for upcoming appointments, films

Compile charts for out-reach clinics

Assist with obtaining mail, addressing returned mail

Populate clinic days and operative days per provider preferences

Keep workspace and common areas clean

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Healthcare setting:

• Clinic
• Medical office
• Private practice

Medical specialties:

• Surgery

Schedule:

• Day shift
• Monday to Friday
• No nights
• No weekends

Ability to commute/relocate:

• Lincoln, NE 68512: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person