Manufacturing Institute Job Description Job Title: Operations Associate Division: Manufacturing InstituteDepartment: OperationsReports To: Operations Team Leader FLSA Status/Level: Exempt; ProfessionalLocation: DC Headquarters Who We Are: The Manufacturing Institute (MI) aims to grow and support the industry’s skilled workers for the advancement of modern manufacturing. The MI’s diverse initiatives support all American workers, including emerging workers, women, veterans, and students, through skilled training programs, community building and career growth. As the 501(c)3 nonprofit workforce development and education affiliate of the National Association of Manufacturers, the MI is a trusted adviser to manufacturers, equipping them with resources necessary to solve the industry’s toughest challenges. By joining the MI, you become part of a spirited and dynamic team that is driven to succeed. We recognize and reward our staff with competitive pay and annual performance-based bonus programs. We offer an outstanding benefits package that includes health, dental, and vision insurance, life, short-term and long-term disability, flexible spending accounts, SmarTrip, and a 401(k) Salary Deferral plan with employer match and contributions, vacation and sick leave, complimentary on-site gym access and healthy snacks in the break room. Become part of a fast-paced team passionate about keeping the United States the world leader in manufacturing. Position Overview: The Manufacturing Institute (MI) is looking for a full-time Operations Association, which is a key part of the organization’s Operations Team that ensures the necessary support for all of the organization’s programmatic initiatives and activities that support our mission. While directly reporting to the head of the operations team, this position will work closely with the organization’s leadership in the form of helping to manage the schedule of the MI’s President, coordinating internal scheduling needs, processing expenses and managing inputs for regular staff reporting and financial administration. The Operations Associate supports the work of the Operations Team Leader to manage organization-wide project management systems, contact databases and file management tools. This position also assists in the effective execution of high-impact events. Join the MI Team and Make an Impact in the Following Ways:Works at the direction of the Operations Team Lead to provide administrative support to the organization’s leadership and program staff.Helps to manage the MI’s President’s schedule and supports the scheduling of internal meetings as well as coordinating internal planning calendars. Provides limited travel support for the organization’s leadership including booking travel, organizing itineraries and materials and expense management.Supports internal information sharing by compiling regular staff and program reports and helps to file necessary financial materials like expense receipts and related allocations.Provides onsite support for significant convenings and external meetings with responsibilities to include registration support, supporting meeting AV needs and ensuring the availability of materials required for each meeting.Monitors shared email inboxes and supports work to respond to external inquiries. In addition, this position will cover the organization’s main phone line and manage receiving and distributing correspondence.Responsible for efficient administrative processes needed for compliance and grant funding needs, including managing contract review processes and facilitate expense approvals between the organization’s leadership, program leads, accounting and legal teams.Assists in posting information to the organization’s website and displaying approved content on other information channels, such as social media The above list of responsibilities is representative of the position and not intended to limit or preclude other responsibilities and tasks that may be associated with or added to the position. Supervisory Responsibilities: None. We are looking for Team Players who meet the Following Criteria:A minimum of 1-2 years related experience working in non-profit, project management, event management or administrative support roles.Team-oriented and customer service focused with the ability to interact regularly with staff, executives, and other stakeholders.Familiarity with SalesForce and Asana preferred.Proficiency in MS Office programs and SharePoint required.Must be well organized and self-motivated, with the ability to work well under pressure and able to manage workload to meet deadlines.Ability to work in a dynamic, fast-paced environment, perform multiple tasks using various software applications.Strong editing and proofreading skills; excellent communication and interpersonal skills.Exercise professionalism when communicating and coordinating both internally and externally.The successful candidate will be based in D.C. (or within driving distance) and will be required to be in person several days per week at the NAM headquarters. Equal Opportunity EmployerThe Manufacturing Institute is proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. We welcome and celebrate everyone’s uniqueness here at the MI. We provide equal opportunities to individuals regardless of race, color, ancestry, religion, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with conviction histories, consistent with applicable federal, state and local law. At the MI, we believe in Second Chances! The MI is committed to offering equal employment opportunities to ALL. We only require that you have the qualifications, talent and passion to be successful in your role. The MI is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at humanresources@nam.org Get involved. Make an impact. Join the MI team. Learn more at www.nam.org/careers