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Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
* Greet and register patients in a friendly and service-oriented manner.
* Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
* Collect and log all co-pays and fees
* Answer/transfer incoming phone calls.
* Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
* Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
* Coordinate with the back-office staff for timely and effective care of patients
You Are:
* Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
* Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
* Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
* High School Diploma or GED
* Intermediate to advanced computer skills
* Strong multitasking and communication skills
* Experience providing exceptional customer service
* Medical terminology knowledge and recent medical/radiology office experience is preferred.
Shift
Weekends
Full Time
$43k-53k (estimate)
04/24/2024
05/11/2024
radnet.com
LOS ANGELES, CA
3,000 - 7,500
1984
Public
HOWARD G BERGER
$1B - $3B
Ambulatory Healthcare Services
RadNet is a clinical research firm that provides diagnostic imaging services including magnetic resonance imaging and computed tomography.
The following is the career advancement route for Medical Receptionist positions, which can be used as a reference in future career path planning. As a Medical Receptionist, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Receptionist. You can explore the career advancement for a Medical Receptionist below and select your interested title to get hiring information.
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