• Act in an honest, mature, and professional manner at all times;
• Treat our visitors and co-workers with respect and courtesy;
• Avoid any situation that may create or appear to create a conflict between our personal interests and the interests of The Magic House;
• Safeguard the property of The Magic House through care and respect and avoid waste and abuse;
• Report to work on time and with a can-do attitude;
• Keep timely and accurate financial, attendance, and program records;

• Actively engage our guests in exhibit areas, answering questions, and taking an active role in providing an outstanding experience;
• Act as customer relations liaison with visitors maintaining brand excellence in all areas of the Museum;
• Take corrective actions to ensure exhibit needs and facility issues are addressed quickly and report unresolved issues to Museum Manager;
• Know and execute emergency procedures, including lost children, fire and tornado;
• Monitor exhibits on an ongoing basis for safety and cleanliness, including resetting exhibit areas and report issues to Museum Manager;
• Supervise volunteers within exhibit areas;
• Follow opening and closing procedures for public hours, events and programs;
• Be familiar with basic knowledge of the Museum including current operating hours and event information;
• Participate in trainings as required by the organization;
• Perform other duties as assigned;

• Prior experience working with children;
• At least 16 years of age;
• Reliable and dependable;
• Positive, optimistic attitude;
• Good verbal and interpersonal communication skills;
• Excellent customer service skills: helpful, friendly, and patient attitude;
• Ability to work effectively as a team member, as well as independently;
• Strong work ethic;

Job Summary