Role Description

We are searching for a Sales Coordinator to join our Sales Team in a full time, in person position. The Sales Coordinator's primary role is to perform general office duties to support the Sales team e.g., sending emails, drafting proposals and contracts, loading bookings and rates on to the property management system, maintaining customer and company profiles, and acting as a liaison between staff and in-house groups. The Sales Coordinator will be empowered to host client facing opportunities.

Job Description:

• Provide administrative support to Sales Department.
• Responsible for responding to sales inquiries via email and phone
• Develop a good working relationship with our key clients and assist with reservation requests from these clients
• Serve as the point of contact for clients/in-house groups/VIPs and communicate with them by phone, in person and/or email to respond to questions and requests.
• Generating contracts, group resumes, proformas. Creating reservations in Opera.
• Arrange and co-ordinate meetings, events, and any appointments.
• Order VIP amenities and maintain inventory
• Conduct site inspections for potential clients
• Manage Group Blocks from quoting and making reservations, to managing pre arrival requests

Job Requirements:

• Must have professional phone manner, strong organizational and communications skills
• Exercises positive and warm hospitality
• Flexible schedule to allow for hosting client facing opportunities
• Customer Service: Ability to develop and maintain strong relationships with customers
• Initiative: Ability to take prompt action to begin and accomplish assignments
• Teamwork: Ability to work cooperatively with managers and co-workers
• Demeanor: Ability to remain calm and professional while working under pressure

About The Ludlow:

The Ludlow is the Lower East Side’s living room with a loft-like feel and welcoming vibrant public spaces. Featuring 175 guest rooms, many of which have private outdoor terrace space and stunning views, the atrium harkens back to the days when downtown lofts would host parties in which a mix of creatives were thrown together. A glorious distressed limestone fireplace dominates the lobby lounge, while marble mosaic floors, an eclectic mix of vintage furniture, handpicked finds, and striking art give the area a private and personal feel.

We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, sexual orientation, disability or any other basis prohibited by federal or state law.

Base salary exact compensation may vary based on skills and experience $63,000 - $65,000

Job Type: Full-time

Pay: $63,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Compensation package:

• Yearly bonus

Schedule:

• 8 hour shift

Travel requirement:

• Up to 25% travel

Work Location: In person