Impulsive Group is a Lifestyle Hospitality Management Company that specializes in the development, management and marketing of unique hotels and restaurants. The company is recognized for its ability to create and deliver a comprehensive lifestyle experience that is suited to the specific market and clients.

Role Description

We are seeking a Full-Time motivated an experienced Hotel Sales and Events Coordinator to join our team based at Sanctuary Hotel New York. As a full-time coordinator, you will be responsible for handling multiple properties and driving sales and event bookings across all properties. This role requires a strong background in sales, event coordination, and client relationship management.

Roles and Responsibilities

1. Sales and Marketing:

• Develop and implement sales strategies to increase revenue and occupancy across multiple properties.
• Identify and target potential clients and markets to generate leads and increase sales.
• Conduct site visits and tours to showcase the properties and amenities to potential clients.
• Collaborate with the marketing team to create promotional materials and campaigns.
• Attend industry events and trade shows to network and promote the properties.

2. Event Coordination:

• Coordinate and oversee all aspects of events, including conferences, weddings, meetings, and social gatherings.
• Manage event logistics, such as room set-up, audiovisual equipment, catering, and transportation.
• Work closely with clients to understand their needs and preferences, and ensure all requirements are met.
• Collaborate with other departments, such as food and beverage, housekeeping, and maintenance, to ensure smooth event operations.
• Handle event inquiries, negotiate contracts, and prepare event proposals and contracts.

3. Client Relationship Management:

• Build and maintain strong relationships with clients, ensuring their satisfaction and repeat business.
• Act as the main point of contact for clients throughout the event planning process.
• Provide exceptional customer service and promptly address any issues or concerns raised by clients.
• Conduct post-event evaluations with clients to gather feedback and identify areas for improvement.

4. Administrative Tasks:

• Maintain accurate and up-to-date records of sales activities, events, and client information.
• Prepare sales and event reports for management, highlighting key performance indicators and areas of improvement.

5. Multiple Property Management:

• Coordinate and prioritize activities and resources across multiple properties.
• Ensure consistent branding and service standards are maintained across all properties.
• Collaborate with property managers to address any operational or service issues.

Requirements

• Bachelor's degree in Hospitality Management, Business, or related field.
• Minimum of two years' hotel experience in hotel sales, front Desk, or events department.
• Strong sales and negotiation skills.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple projects and meet deadlines.
• Proficient in MS Office and event management software.
• Knowledge in Marriott property management system is a plus.

If you are a highly motivated, organized, and customer-focused individual with a passion for sales and events, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position.

Impulsive Group is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone.

Note: This job description is intended to provide a general overview of the position and may be subject to change based on business needs.

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Work Location: In person