Description

The Maintenance Technician will report to and maintain continuous communication with the Facilities Manager. Responsible for responding to all engineering service calls for the Legacy International Center campus, including and giving first to priority to, the hotel guest requests. In addition, the Maintenance Technician will maintain all campus equipment in an efficient, safe, and accident-free manner. Must maintain confidentiality and be able to work the assigned schedule.

PRIMARY RESPONSIBILITIES:

• Responds to and handles guest requests in a courteous, efficient, and safe manner.
• Performs preventive maintenance and necessary repairs on all campus equipment, including but not limited to kitchens, laundry, boilers, plumbing, pools, HVAC, electrical and guest rooms, etc.
• Monitors and maintains all engineering functions.
• Makes rounds of the campus to ensure everything is in working order.
• Cleans and maintains all equipment and work areas.
• Completes maintenance requests, takes equipment and meter readings maintaining a log.
• Documents all parts used and parts needed to be purchased.
• Handles elevator breakdowns.
• Participates in hotel and campus committees, Manager on Duty (MOD) program and task force assignments.
• Assists with maintenance of parking lot and debris removal as needed.
• Orders keys and signs needed or requested.
• Demonstrates a working knowledge of all campus safety and security procedures as required, maintaining a secure and safe environment for employees as well as guests.
• Reports any unsafe conditions, unusual occurrences or requests to the Director of Engineering.
• Responds to all emergency situations including but not limited to fire alarms, bomb threats, disasters and power failures etc.; notifying the Director of Engineering and the appropriate authorities
• Performs special projects and other responsibilities as assigned

ADDITIONAL RESPONSIBILITIES:

Our hotels primary goal is to provide hospitality and exceed guest expectations for levels of service, quality, consistency and attention to detail all team members are evaluated against this standard. A hotel operates 365 days a year, 24 hours a day. During the course of your scheduled shift, you may be asked to assist in areas of the hotel outside of your typical work areas.

QUALIFICATIONS:

• High School Diploma, plus two years or equivalent in trade school or training in building maintenance/construction.
• Minimum four years of experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance.
• Must have basic knowledge of building mechanical systems and controls, energy management and building maintenance skills.
• First Aid, CPR and defibrillator certifications preferred.

COMPETENCIES:

• Good cognitive skills and the ability to solve problems and make rational decisions
• Able to work constructively and cooperatively with diverse groups and individuals
• Ability to work independently and as a team member.
• Must maintain excellent customer service on a consistent basis
• Comprehend instructions and retain information
• Ability to complete work accurately and thoroughly while meeting tight deadlines with minimal supervisory oversight
• Excellent written and verbal communication skills

HOURS OF WORK:
An estimated 40 hours over a 5 day per week schedule; days and times may vary based on business needs.

TRAVEL:

Occasional travel and the ability to drive a vehicle are required to obtain supplies and perform other remote requirements as needed.

OTHER DUTIES:
The purpose of this job description is to summarize the primary job functions and responsibilities of this position; it is not intended to be an all-inclusive list. Therefore, employees will be expected to perform additional duties as assigned by their supervisor or their supervisors designee. Duties and responsibilities may change at any time with or without advance notice.

WORK ENVIRONMENT:

This job operates on a large campus with multi-story buildings and uneven outdoor areas (e.g. steps, ramps, and gardens) that are open to the elements and changing weather conditions. This position requires regular interaction with staff and members of the public and routinely uses all necessary tools with regard to maintenance and engineering as well as standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Noise levels will occasionally be high due to equipment, movies, musical and theatrical performances, and other factors.

PHYSICAL AND MENTAL DEMANDS:

• This position requires the ability to navigate throughout a large campus with indoor and outdoor work and event spaces.
• 100% mobility required to quickly reach all areas of the campus in emergency situations.
• Regularly required to use hands to finger, handle or feel, reach with hands and arms and talk or hear.
• Regularly lift and/or move objects 30 lbs.; occasionally team lift and/or move objects that weigh more than 30 lbs.
• Must be able to pull, push stand, sit, stoop, bend, reach, and move or carry equipment
• Must be able to stand for extended periods of time
• Requires excellent hearing and vocal abilities
• Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust and focus.

Qualifications