Overview:

We are seeking a highly motivated and experienced Executive Account Manager to join our team. As an Executive Account Manager, you will be responsible for loan collections, building and maintaining strong relationships with our clients and ensuring customer satisfaction. This is a great opportunity for someone who is passionate about customer relationships, has excellent communication skills, and enjoys working in small company setting.

Duties & Responsibilities:

Oversee the day-to-day administrative operations of the office, ensuring smooth workflow and efficiency.

Welcome clients, answer phones, and provide exceptional customer service professionally and courteously.

Conduct professional and courteous collections calls to ensure timely payments.

Provide administrative support to the President, including scheduling meetings, managing email, and preparing reports.

Office and database software skills, including data entry.

Speaking and listening skills.

Multi-tasking and time management skills.

Maintain a clean, professional, and organized work environment.

Experience:

Proven experience in a collections position is a plus.

Banking or financial experience is preferred.

College degree is preferred.

Excellent communication skills, both written and verbal.

Proficient in math.

Proficient computer skills required (I.e. Microsoft Office, Email, Internet, etc.)

We offer a competitive salary plus benefits, and opportunities for career advancement. If you are a results-driven individual with a passion customer relationships and service, we would love to hear from you.

Job Type: Full-time

Pay: $50,000.00 - $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Supplemental pay types:

• Bonus opportunities

Travel requirement:

• No travel

Ability to Relocate:

• Montgomery, AL 36117: Relocate before starting work (Required)

Work Location: In person