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Customer Service Representative needed for local flooring office in Beaumont.
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and support. This is an excellent opportunity for someone who enjoys helping others and has strong communication skills.
Customer Service Representative Duties
- Answer incoming customer inquiries via phone, email, and chat
- Assist customers with product information, pricing, and order placement
- Resolve customer complaints or issues in a professional and timely manner
- Provide accurate and efficient data entry of customer information
- Upsell products and services to maximize sales opportunities
- Conduct outbound calls to follow up on customer inquiries or resolve any outstanding issues
- Analyze customer needs and recommend appropriate solutions
Customer Service Representative Qualifications
- Fluent in English, both written and verbal
- Bilingual skills, in Spanish are a plus
- Excellent phone etiquette and strong interpersonal skills
- Previous experience in sales or customer service is preferred
- Ability to effectively communicate complex information to customers
- Proficient in data entry and computer skills
- Strong problem-solving abilities and attention to detail
If you are a motivated Customer Service Representative with a passion for providing exceptional customer service, we would love to hear from you.
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Part Time | Full Time
IT Outsourcing & Consulting
$39k-50k (estimate)
03/06/2024
07/01/2024
kindel.com
Sammamish, WA
<25
IT Outsourcing & Consulting
The job skills required for Customer Service Representative include Customer Service, Problem Solving, Products and Services, Attention to Detail, Data Entry, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.