2 SaaS Inside Sales Representative - Kendall Electric Jobs in Portage, MI

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SaaS Inside Sales Representative - Kendall Electric

The Kendall Group

Portage, MI | Full Time

$52k-75k (estimate)

1 Month Ago

SaaS Account Representative - Kendall Electric

The Kendall Group

Portage, MI | Full Time

$69k-96k (estimate)

4 Weeks Ago

SaaS Inside Sales Representative - Kendall Electric

The Kendall Group Portage, MI

$52k-75k (estimate)

Full Time | Business Services 1 Month Ago

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The Kendall Group is Hiring a Remote SaaS Inside Sales Representative - Kendall Electric

SaaS Inside Sales Representative

About The Kendall Group

Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for our Sales as a Service (Saas) Inside Sales Representative position. The Kendall Group is comprised of seven divisions with 75 locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you’ll have opportunities to learn and grow while being coached and mentored along the way. We’re that company where people stay! We’re proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you’ll work alongside incredible people who care about your success.

Role Summary:

Reporting to the Solution Consultant Manager, we are seeking a driven and personable SaaS Inside Sales Representative to join our sales team and play a crucial role in our company's growth within the SaaS industry. This is a sales role requiring this person to regularly contact customers through phone calls and other communication methods. The Inside Sales Representative is responsible for growing existing customer accounts that currently are not actively managed by an Account Manager and for prospecting new accounts. Your ability to understand client needs, provide exceptional service, and drive revenue growth will be pivotal in achieving our sales objectives.

Exciting work you will do:

The essential duties and responsibilities of the SaaS Inside Sales Representative position will consist of, but are not limited to, the following:

Client Relationship Management: Cultivate strong relationships with assigned SaaS clients, acting as their main point of contact; understand their business needs and challenges to effectively position additional products or services
Account Base Growth: Discover or expand SaaS sales with existing house accounts and net new customers by leveraging various sales channels
Upselling and Cross-Selling: Identify opportunities to expand client accounts by presenting complementary products, upgrades, or additional features that align with their goals and needs
Product Expertise: Develop a deep understanding of our SaaS products and services, staying up-to-date with new features and industry trends; effectively communicate product value propositions to clients
Sales Administration: Utilize CRM tools to accurately track client interactions, maintain pipeline data, and generate sales reports; ensure accurate forecasting and reporting to sales management
Collaboration: Work closely with sales, marketing, and customer success teams to ensure a seamless customer experience and identify areas for improvement
Perform other duties as assigned

Competencies you possess:

Service Excellence
Results, Action Oriented
Accountability and Responsibility
Time Management
Problem Solving
Teamwork and collaboration
Priority Setting

What you’ll need:

Work Experience: 2 years’ of inside sales or SaaS experience
Required Education: Bachelor’s degree or equivalent combination of skills and experience
Analytics/Computer Skills: Experience working with MS Office; demonstrated ability to learn new software; demonstrated ability to decide which products to focus on and how best to reach customers
Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills
Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, and hear. The employee must be able to stand, walk, climb stairs.
Physical Environment: Normal office environment

Qualifications we prefer but don’t require:

Work Experience: Previous inside sales experience with a SaaS product line; experience interfacing or supporting a direct sales force
Technical Knowledge: Edge to cloud solutions for manufacturing and cyber security
Industry knowledge: A general understanding of manufacturing best practices

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.